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Front Desk Representative

2 months ago

Dallas, Texas, United States Marriott International Inc Full time
Job Summary

We are seeking a highly motivated and customer-focused individual to join our team as a Front Desk Agent. As a key member of our hospitality team, you will be responsible for delivering exceptional guest experiences and ensuring seamless check-in and check-out processes.

Key Responsibilities
  • Process guest arrivals and departures in a timely and efficient manner
  • Provide personalized service and respond to guest inquiries and requests
  • Manage guest room assignments and ensure accurate room inventory
  • Handle guest complaints and resolve issues in a professional and courteous manner
  • Collaborate with other hotel departments to ensure seamless guest experiences
Requirements
  • High school diploma or equivalent required
  • No prior work experience necessary
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment and adapt to changing situations
  • Basic computer skills and knowledge of hotel operations software
What We Offer

As a Front Desk Agent with Marriott International, you will have the opportunity to work in a dynamic and supportive environment that values teamwork and guest satisfaction. We offer competitive compensation and benefits packages, as well as opportunities for career growth and development.

At Marriott International, we are committed to providing exceptional guest experiences and creating memorable moments for our guests. If you are a motivated and customer-focused individual who is passionate about delivering outstanding service, we encourage you to apply for this exciting opportunity.