Hotel Sales Coordinator

1 month ago

Lake Forest, United States S3 Hotel Group Full time
Job DescriptionJob Description

The Sales Coordinator is a key part of our team, providing administrative and logistical support to the sales team. This role involves assisting with sales efforts, managing client relationships, preparing sales materials, and ensuring that all sales-related activities are executed promptly and professionally.

Key Responsibilities:

  1. Administrative Support:
  • Provide comprehensive administrative support to the sales team, including preparing correspondence, reports, proposals, and contracts.
  • Maintain organized and up-to-date files of all sales-related documents.
  • Manage the calendar for the Sales Manager/Director, scheduling meetings, appointments, and travel arrangements.
  • Client Relations:
    • Assist in managing and nurturing client relationships by responding to inquiries, providing information, and resolving issues in a timely manner.
    • Coordinate client visits, site inspections, and familiarization (FAM) trips, ensuring all details are organized and communicated effectively.
  • Sales Support:
    • Assist with the preparation and distribution of sales presentations, proposals, and promotional materials.
    • Track and report on sales metrics, including lead generation, conversion rates, and revenue targets.
    • Input and manage data on Delphi and Sales Force to ensure accurate and up-to-date client information.
  • Marketing Collaboration:
    • Work closely with the sales and marketing team to develop and execute promotional campaigns, including email marketing, social media outreach, and advertising.
    • Assist in updating and maintaining the hotel's sales and marketing collateral.
  • Financial Responsibilities:
    • Assist in preparing and monitoring sales forecasts and reports.
    • Handle invoicing, billing, and payment follow-ups in coordination with the finance department.
  • Communication:
    • Act as a liaison between the sales team and other hotel departments to ensure clear communication and collaboration.
    • Prepare and distribute internal sales reports, meeting minutes, and other communication as needed.

Qualifications:

  • Education: High School Diploma or equivalent.
  • Experience: Minimum of 1-2 years in a sales or administrative support role, preferably within the hospitality industry.
  • Skills:
    • Familiarity with property management systems, preferably OnQ or PEP by Hilton.
    • Strong organizational and time-management abilities.
    • Excellent communication and interpersonal skills.
    • Proficiency in Microsoft Office (Word, Excel, PowerPoint) and familiarity with Sales Force, and Delphi.
    • Detail-oriented with the ability to handle multiple tasks simultaneously.
    • Ability to work independently and as part of a team.

Working Conditions:

  • The Sales Coordinator may be required to work flexible hours, including evenings, weekends, and holidays, depending on the needs of the business.
  • The position involves sitting for extended periods, working on a computer, and occasionally lifting materials up to 20 pounds.

Benefits:

  • Competitive hourly wage with opportunities for growth within Hilton
  • Health, dental, and vision insurance
  • Paid time off and holiday pay
  • Hilton Team Member Travel Program, offering discounted stays at Hilton properties worldwide
  • Comprehensive training programs and career development opportunities

Application Process:

Interested candidates are invited to apply by submitting their resumes and cover letters to atate@s3hotelgroup.com. Please highlight any relevant experience and why you would be a great fit for Hilton.

Homewood/Hampton Inn Irvine Spectrum is an equal-opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

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