Sales Support Specialist for Hospitality
2 weeks ago
The Sales Support Specialist plays a crucial role in our organization, delivering essential administrative and logistical assistance to the sales department. This position encompasses aiding in sales initiatives, fostering client connections, preparing sales documentation, and ensuring the timely and professional execution of all sales-related tasks.
Key Responsibilities:
- Administrative Assistance:
- Offer thorough administrative assistance to the sales department, including drafting correspondence, reports, proposals, and contracts.
- Maintain organized and current records of all sales-related documents.
- Oversee the calendar for the Sales Manager/Director, arranging meetings, appointments, and travel logistics.
- Support in managing and cultivating client relationships by addressing inquiries, providing information, and resolving issues promptly.
- Coordinate client visits, site tours, and familiarization trips, ensuring all arrangements are organized and communicated effectively.
- Help in the preparation and distribution of sales presentations, proposals, and marketing materials.
- Monitor and report on sales metrics, including lead generation, conversion rates, and revenue goals.
- Input and manage data in relevant systems to ensure accurate and up-to-date client information.
- Collaborate closely with the sales and marketing teams to develop and implement promotional campaigns, including email marketing and advertising initiatives.
- Assist in updating and maintaining the hotel's sales and marketing materials.
- Assist in preparing and monitoring sales forecasts and reports.
- Manage invoicing, billing, and payment follow-ups in coordination with the finance department.
- Act as a liaison between the sales team and other hotel departments to ensure effective communication and collaboration.
- Prepare and distribute internal sales reports, meeting notes, and other necessary communications.
- Education: High School Diploma or equivalent.
- Experience: Minimum of 1-2 years in a sales or administrative support role, preferably within the hospitality sector.
- Skills:
- Familiarity with property management systems is preferred.
- Strong organizational and time-management skills.
- Excellent communication and interpersonal abilities.
- Proficiency in Microsoft Office Suite and familiarity with relevant sales management software.
- Detail-oriented with the capability to manage multiple tasks simultaneously.
- Ability to work independently and collaboratively within a team.
- The Sales Support Specialist may be required to work flexible hours, including evenings, weekends, and holidays, depending on business needs.
- The role involves prolonged periods of sitting, working on a computer, and occasionally lifting materials up to 20 pounds.
- Competitive hourly wage with opportunities for advancement within the organization.
- Health, dental, and vision insurance options.
- Paid time off and holiday compensation.
- Employee travel program, offering discounted stays at various properties.
- Comprehensive training programs and career development opportunities.
Interested candidates are encouraged to submit their resumes and cover letters, highlighting relevant experience and suitability for the role.
The organization is an equal opportunity employer, celebrating diversity and committed to creating an inclusive environment for all employees.
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