Community Outreach Liaison ThomeRivertown

2 months ago

Detroit, United States PACE Southeast Michigan Full time
Job DescriptionJob Description

Under the supervision of the Director of Enrollment, the Community Outreach Liaison is responsible for generating new referrals for PACE Southeast Michigan (PACE SEMI) by building and maintaining relationships with community resources in all service areas. You will support business development by participating in community marketing activities and working to establish strong relationships with new and existing referral sources.

SPECIFIC DUTIES AND RESPONSIBILITIES

  • Manage daily appointments, presentations and related follow up, including personal thank you notes, scheduling appointments, calls and mailings
  • Report on current customer relationship interactions and maintain sales log.
  • Assisting with marketing strategies by developing various elements essential for the growth of PACE SEMI.
  • Providing assistance in terms of logistics to events, like presentations and trade shows
  • Providing administrative aid for various projects related to marketing and intake
  • Assist in preparing press releases, media packages, company newsletters and event announcements
  • Complete understanding of PACE SEMI, including all aspects of qualifying new participants
  • Provide assistance to Intake department through telephone screening, education, document preparation, provide tours of facilities, and coordination of potential
  • Ability to recognize the types of issues and/or when to escalate an issue to a more senior project team member.
  • Recognized ability to work both independently and as a member of a team
  • Proven organization skills to multitask while maintaining strong attention to detail and meeting deadlines
  • Other assignments assigned by the Community Outreach Liaison.

KNOWLEDGE, SKILLS AND ABILITIES

  • A Bachelor Degree is preferred; 1 year marketing/sales experience.
  • Minimum of one year work experience with the elderly.
  • Demonstrated ability to follow-through on planned tasks or activities, involving tracking, documentation, distribution, facilitation and communication.
  • Established ability to make decisions independently, to influence others and resolve issues.
  • Ability to recognize the types of issues and/or when to escalate an issue to a more senior project team member.
  • Recognized ability to work both independently and as a member of a team.
  • Proven organization skills to multitask while maintaining strong attention to detail and meeting deadlines
  • Effective communication skills both verbally and in writing.
  • Ability to interact effectively across department lines and with varying levels of management.
  • Ability to maintain confidentiality when dealing with sensitive information.
  • Relevant experience in the health care industry.
  • Ability to work flexible hours to meet deadlines.
  • Possession of a valid driver’s license with proof of insurance and maintain an acceptable driving record.

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