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Bilingual Customer Service Representative
2 months ago
Join Florida One Insurance as a Full-Time Bilingual Customer Service Representative and step into a dynamic environment where your skills will shine You'll engage with diverse clients, making meaningful connections every day. Thrive in our onsite setting, where collaboration and innovative problem-solving are at the heart of our mission. Enjoy a competitive salary ranging from $46,133 to $65,405 annually, reflecting your dedication and expertise. Be part of a team that values empathy and customer-centricity, celebrated for its fun and relaxed atmosphere.
You will receive great benefits such as Medical, Dental, Vision, Life Insurance, Competitive Salary, and Paid Time Off. Empower yourself with opportunities to grow, learn, and make a real difference in the insurance industry Don't miss out-apply today and elevate your career
Who are we? An IntroductionFlorida One Insurance Agency is a leading insurance company committed to delivering exceptional products/services and unparalleled customer experiences. We take pride in our diverse team, where every member plays a crucial role in ensuring customer satisfaction and success. We work with a wide range of reputable insurance carriers to ensure that you receive the best coverage at the most competitive rates. Our commitment to excellence means that you can trust us to guide you through every step of the insurance process, from selecting the right policy to handling claims with efficiency and care.
Day to day as a Bilingual Customer Service RepresentativeAs a Customer Service Representative Sales Insurance Agent at Florida One Insurance, your day is filled with excitement and purpose Kick off each morning by reviewing your agenda, ready to tackle scheduled client calls and follow-ups. Stay proactive by checking emails and voicemails for urgent needs and updates. Engage with potential and existing clients through inbound and outbound calls, expertly presenting and explaining insurance products tailored to their unique requirements. Your role is vital in handling inquiries about policies, processing new applications, and assisting with changes or renewals.
Keep the momentum going as you update client records, track your sales metrics, and follow up on leads-maximizing every opportunity. Participate in team meetings to stay ahead of the curve with new products and market trends. As your day winds down, document client interactions and prepare for the next day, balancing persuasive sales techniques with authentic customer care to achieve success
Does this sound like you?To thrive as a Customer Service Representative Sales Insurance Agent at Florida One Insurance, a unique blend of skills is essential. Strong communication abilities are vital, allowing you to connect with clients effectively, whether through engaging conversations or detailed explanations of insurance products. Active listening is equally important, as it helps you fully understand clients' needs and concerns, ensuring tailored solutions. Persuasive sales techniques will enable you to advocate for the best policies while maintaining genuine customer care. Problem-solving skills are crucial for addressing inquiries and resolving issues efficiently, demonstrating our commitment to customer-centricity.
An empathetic approach allows you to build trust and rapport, essential for fostering lasting relationships. Finally, a proactive attitude toward organization and time management will keep your daily agendas streamlined and ensure that no client interaction goes undocumented. These skills will empower you to excel and contribute to our dynamic and energetic team culture
Will you join our team?Applying for this position is a walk in the park if you feel it's a good fit for you. Best of luck
