Bilingual Customer Service Representative

4 days ago


Long Island City, United States Equiliem Full time
Bilingual Bangladesh/English Customer Service Representative

We are seeking a highly skilled and multilingual customer service representative to join our team at Equiliem. As a Bilingual Bangladesh/English Customer Service Representative, you will be responsible for providing exceptional customer service to our clients in both English and Bengali languages.

Key Responsibilities:

  • Provide assistance to cab drivers at a walk-up service window.
  • Assist customers from diverse backgrounds.
  • Develop business relationships with key clients.
  • Identify trends related to service requests and proactively seek out solutions.
  • Work quickly under pressure and maintain a high level of accuracy.

Requirements:

  • Bilingual in English and Bengali.
  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment.
  • High level of attention to detail.
  • Ability to multitask and prioritize tasks effectively.

What We Offer:

  • A competitive salary and benefits package.
  • Opportunities for professional growth and development.
  • A dynamic and supportive work environment.

How to Apply:

Please submit your resume and a cover letter to [insert contact information]. We thank all applicants for their interest; however, only those selected for an interview will be contacted.



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