Customer Service Representative

4 weeks ago


Salt Lake, Utah, United States Golden Customer Care Full time
Job Overview

Golden Customer Care is seeking a highly skilled Customer Care Representative to join our team. As a key member of our customer-facing team, you will be responsible for providing exceptional customer service and support to our clients.

Key Responsibilities:

  • Handle multiple customer accounts simultaneously
  • Research and resolve customer complaints and issues
  • Update customer information as necessary
  • Document customer interactions and requests
  • Place orders for customers as requested
  • Track shipments and ensure timely delivery
  • Meet performance metrics and standards

Preferred Qualifications:

  • High school diploma or equivalent
  • Strong communication and problem-solving skills
  • Ability to work in a fast-paced environment
  • Excellent customer service skills
  • Proficiency in Microsoft Office software

What We Offer:

  • Competitive salary and benefits package
  • Opportunities for professional growth and development
  • Fun and dynamic work environment
  • Recognition and rewards for outstanding performance

We are an equal opportunity employer and welcome applications from diverse candidates. If you are a motivated and customer-focused individual, we encourage you to apply for this exciting opportunity.



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