Customer Service Representative
4 weeks ago
Golden Customer Care is seeking a highly skilled Customer Care Representative to join our team. As a key member of our customer-facing team, you will be responsible for providing exceptional customer service and support to our clients.
Key Responsibilities:
- Handle multiple customer accounts simultaneously
- Research and resolve customer complaints and issues
- Update customer information as necessary
- Document customer interactions and requests
- Place orders for customers as requested
- Track shipments and ensure timely delivery
- Meet performance metrics and standards
Preferred Qualifications:
- High school diploma or equivalent
- Strong communication and problem-solving skills
- Ability to work in a fast-paced environment
- Excellent customer service skills
- Proficiency in Microsoft Office software
What We Offer:
- Competitive salary and benefits package
- Opportunities for professional growth and development
- Fun and dynamic work environment
- Recognition and rewards for outstanding performance
We are an equal opportunity employer and welcome applications from diverse candidates. If you are a motivated and customer-focused individual, we encourage you to apply for this exciting opportunity.
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