Bilingual Customer Service Representative

1 day ago


Oklahoma City, Oklahoma, United States Teleflora Full time
Job Title: Bilingual French Customer Service Representative

We are seeking a highly skilled and fluent Bilingual French Customer Service Representative to join our team at Teleflora. As a key member of our customer service team, you will be responsible for providing exceptional service to our florists and customers, ensuring that every interaction is a positive and memorable experience.

Job Summary:

The Bilingual French Customer Service Representative will be the primary point of contact for our florists and customers, handling a wide range of customer inquiries and requests. You will be responsible for resolving issues, answering questions, and providing solutions in a timely and professional manner.

Key Responsibilities:
  • Provide exceptional customer service to our florists and customers, ensuring that every interaction is positive and memorable.
  • Handle customer inquiries and requests in a timely and professional manner.
  • Resolve issues and provide solutions to customers and florists.
  • Work closely with the customer service team to ensure seamless communication and collaboration.
  • Stay up-to-date on company policies, procedures, and products to provide accurate information to customers.
Requirements:
  • Fluency in French and English.
  • Strong written and oral communication skills.
  • Ability to work in a fast-paced environment and prioritize tasks effectively.
  • Basic math skills and ability to handle cash and credit transactions.
  • 1-2 years of customer service experience, preferably in a call center environment.
What We Offer:
  • Competitive salary and benefits package.
  • Opportunities for professional growth and development.
  • A dynamic and supportive work environment.
  • Recognition and rewards for outstanding performance.

We are an equal opportunity employer and welcome applications from diverse candidates. If you are a motivated and customer-focused individual who is fluent in French and English, we encourage you to apply for this exciting opportunity.



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