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Service Advisor

1 month ago


Bend, United States Team Hyundai of Bend Full time
Job DescriptionJob DescriptionService Advisor - Join Team Hyundai Bend

Introduction: Join Team Hyundai Bend, a respected automotive dealership dedicated to delivering outstanding service and quality vehicles to our valued customers. We're expanding and seeking a Full-Time Service Advisor to join our team, providing exceptional service.

Position Overview: As a Service Advisor at Team Hyundai Bend, your role on is pivotal in ensuring customer satisfaction by offering expert guidance during their vehicle maintenance and repair journey. You'll be the bridge between our customers and skilled service technicians, assisting in issue diagnosis, appointment scheduling, and ensuring efficient vehicle repairs.

Key Responsibilities:

  • Welcome and assist customers with warmth and professionalism.
  • Listen attentively to customer concerns and accurately document vehicle issues.
  • Clearly explain recommended repairs and maintenance.
  • Schedule service appointments and communicate repair timelines effectively.
  • Coordinate with technicians to ensure prompt completion of repairs.
  • Provide accurate cost estimates to customers.
  • Maintain high customer satisfaction through clear communication.
  • Address customer inquiries and concerns empathetically and professionally.
  • Stay updated on automotive industry trends and product knowledge.

Qualifications:

  • Preferably 1 year of experience as a Service Advisor in an automotive dealership setting.
  • Strong communication and interpersonal skills.
  • Excellent customer service and problem-solving abilities.
  • Basic knowledge of automotive systems and repairs.
  • Ability to thrive in a fast-paced, team-oriented environment.
  • Proficiency in computer skills for documenting service details and estimates.
  • High school diploma or equivalent; additional automotive training or certification is a plus.

Benefits:

  • Paid time off (PTO) for vacation, personal, and sick days.
  • Matching contribution to your 401K retirement savings plan.
  • Employee discount on vehicle purchases, servicing, and parts.
  • Medical, dental, and vision insurance coverage for you and eligible dependents.
  • Life insurance for added peace of mind.
  • Certified DailyPay partner.
  • Employee Assistance Program.

If you're a customer-focused individual passionate about the automotive industry and seeking to excel in a dynamic environment, we invite you to apply for the Full-Time Service Advisor position at Team Hyundai Bend. Help us maintain exceptional service for our loyal customers