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Automotive Service Consultant
2 months ago
Kendall Dealership Holdings LLC is a prominent family-owned automotive dealer in the Pacific Northwest, known for its commitment to excellence and community service. We are seeking a dedicated Service Advisor to enhance our service department. Our environment is dynamic and customer-focused, catering to a diverse clientele.
Benefits of Working with Us- Attractive compensation structure with unlimited earning potential
- Opportunities for professional growth and career advancement
- Generous paid time off policy
- On-site management support
- Collaborative and equitable work atmosphere
- Loyal customer base
- Skilled service technicians
- Safe and organized workspace equipped with necessary tools
- Employee discounts on parts, services, and vehicle purchases
- Comprehensive medical, dental, and vision insurance
- Life insurance coverage
- 401(k) retirement plan with Fidelity
- Supplemental accident and illness insurance options
As a Service Advisor, you will be the primary point of contact for our customers, playing a crucial role in fostering long-term relationships. Your responsibilities will include:
- Engaging with customers to understand their vehicle service needs
- Collaborating with technicians and sales staff to recommend and sell necessary repairs and maintenance
- Ensuring that all work is performed to the highest standards
- Researching vehicle history to provide informed recommendations
- Maintaining accurate customer records and service documentation
- Utilizing various communication methods to interact with customers throughout the day
- Coordinating service appointments efficiently
The role is primarily office-based, requiring the use of a computer for the duration of your shift. You will also engage in brief periods of standing and walking as needed, with frequent telephone communication.
QualificationsTo be considered for this position, candidates should possess:
- A solid understanding of automotive repair and maintenance
- A minimum of two years of experience in service writing for main shop advisors
- A strong background in customer service
- A valid driver's license with a clean driving record
If you have a passion for customer service and thrive in a fast-paced environment, we encourage you to explore this opportunity with us.