Ford Bend Service Consultant
2 weeks ago
Kendall Dealership Holdings LLC stands as a leading family-owned automotive retailer in the Pacific Northwest, recognized for its commitment to customer satisfaction and employee development. We are currently seeking a dedicated Express Lane Service Advisor to enhance our Service Department. This role is pivotal in maintaining our reputation for excellence in customer service.
Key Benefits- Attractive compensation packages
- Opportunities for professional growth
- Generous paid time off
- On-site management support
- Loyal customer base
- Employee discounts on parts, services, and vehicle purchases
- Comprehensive medical, dental, and vision coverage
- Life insurance benefits
- 401(k) retirement plan with Fidelity
- Supplemental accident and illness insurance
The Express Lane Service Advisor will serve as the primary point of contact for our customers, ensuring their needs are met with professionalism and efficiency. Key responsibilities include:
- Engaging with customers to understand their service requirements
- Collaborating with technicians and sales staff to facilitate vehicle repairs and maintenance
- Verifying the quality of work performed and ensuring accurate diagnoses
- Researching vehicle history to provide informed recommendations
- Maintaining accurate customer records and service documentation
- Utilizing various communication channels to keep customers informed
- Scheduling service appointments effectively
This position primarily involves indoor work, with the expectation of using a computer for extended periods. The role may require standing or walking short distances throughout the workday, along with frequent telephone communication.
Candidate RequirementsPreferred candidates will possess a solid understanding of automotive repair and maintenance. A valid driver's license and a clean driving record are essential. If you thrive in a dynamic and fast-paced environment, we encourage you to consider this opportunity.
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Ford Bend Service Advisor
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