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Automotive Service Advisor

2 months ago

Bend, Oregon, United States Kendall Dealership Holdings LLC Full time
Position Overview

Kendall Dealership Holdings LLC is a prominent family-owned automotive retailer in the Pacific Northwest, recognized for its commitment to excellence and community service. We are currently seeking an Express Lane Service Consultant to enhance our Service Department operations. This role is pivotal in ensuring a seamless experience for our valued customers.

Key Benefits
  • Attractive compensation packages
  • Opportunities for professional growth
  • Generous paid time off
  • On-site management support
  • Established customer loyalty
  • Employee discounts on services and vehicle purchases
  • Comprehensive health benefits
  • Life insurance coverage
  • Retirement savings plan
  • Supplemental insurance options
Role Responsibilities

The Express Lane Service Consultant will be the primary point of contact for customers seeking vehicle maintenance and repair services. Responsibilities include:

  • Engaging with customers to understand their service needs
  • Collaborating with technicians and sales staff to facilitate repairs
  • Assessing vehicle history to provide informed recommendations
  • Maintaining accurate customer records and service documentation
  • Utilizing various communication methods to keep customers informed
  • Coordinating service appointments efficiently
Work Environment

This position is primarily conducted indoors, requiring the use of a computer for extended periods, with occasional standing and walking. Effective communication via phone and digital platforms is essential.

Candidate Requirements

Preferred candidates will possess a solid understanding of automotive repair and maintenance. A valid driver's license and a clean driving record are mandatory. If you thrive in a dynamic and fast-paced environment, we encourage you to consider this opportunity.