Strategy and Operations Lead

1 month ago


New York, United States Kaizen Labs Full time
Job DescriptionJob Description

Kaizen Labs is redefining government technology. We believe residents and government staff across America’s 85,000 government agencies deserve access to modern, trusted interfaces that provide critical services like parks & recreation, permitting, public works, and more.

Whether it’s powering a tennis court reservation or the organization of a public rally, our platforms are democratizing access to public services for millions of residents across the country.

Kaizen Labs is rapidly growing across the country, changing the fabric of the communities we live in, and having fun while doing it Founded in 2022 and based out of New York City, Kaizen Labs is backed by Accel and Andreessen Horowitz.

We are seeking a talented and driven Strategy and Operations Lead to spearhead the formation and growth of our State Team. This role is crucial in our expansion from local markets to state-level government agencies. As the Strategy and Operations Lead for this new business unit, you will be responsible for building the organization from the ground up, developing our go-to-market strategy, and overseeing product development for state-level clients.

Location & Travel
  • This is a hybrid role based out of our New York City HQ. The candidate must reside in New York or be able to commute to New York City to work out of our office 3x a week.

  • Travel for events is anticipated to be a 25% commitment. The successful candidate must be willing and able to travel as necessary for customer meetings and conferences.

Responsibilities
  • Develop and execute a comprehensive go-to-market strategy for state-level government agencies

  • Lead product scoping and development efforts, working closely with engineering and product teams

  • Conduct in-depth market research and competitive analysis to identify opportunities and develop a thesis for business positioning 

  • Build and manage relationships with key stakeholders, including state officials and potential partners

  • Lead operations, legal research, and contracting processes for state-level engagements, developing the playbook to eventually hire and lead a state team

  • Identify and attend relevant conferences and events to supplement GTM strategy

  • Collaborate with cross-functional teams to ensure alignment and efficient resource allocation

  • Drive pre-sale activities, including product demonstrations and proposal development

  • Analyze market trends and customer feedback to continuously refine our product offerings and strategy

Qualifications
  • 5+ years of experience in strategy, operations, or product management roles, preferably in B2G or B2B SaaS companies

  • Proven track record of successfully launching new products or entering new markets

  • Strong understanding of government technology landscape and procurement processes

  • Excellent analytical and problem-solving skills

  • Outstanding communication and presentation abilities

  • Experience working in fast-paced, high-growth startup environments

  • Ability to work independently and manage multiple priorities effectively

  • Passionate about civic technology and improving government services

Benefits and Salary Range
  • Platinum PPO health care plus premium coverage for dental & vision

  • Unlimited PTO

  • Competitive equity grants

  • Employer-sponsored 401k

  • Salary bands range from $160 - 180k

At Kaizen Labs, we're looking for high-EQ, low-ego individuals who are passionate about our mission to improve civic technology across the country. If you're excited about the challenge of building a new business unit from the ground up and have the skills to make it happen, we want to hear from you



  • New York, New York, United States Top International Banking Institution Full time

    Lead Operational Strategy AnalystLocation: Midtown, NYCCompany: Top International Banking InstitutionPosition: AVP, Lead Operational Strategy AnalystCompensation: $110,000 - $140,000 Annually + BonusDepartment: Strategic Planning DivisionKey Responsibilities:Analyzing and enhancing banking operations for optimal performanceKeeping abreast of regulatory...


  • New York, New York, United States Oscar Health Full time

    Job OverviewOscar Health is on the lookout for a skilled Manager to become a vital part of our Operations Transformation & Strategy team. Our organization is committed to delivering outstanding health insurance solutions through cutting-edge technology and a member-centric philosophy. Join us as we strive to innovate the healthcare landscape.Role...


  • New York, New York, United States Oscar Health Full time

    About the RoleThe Senior Analyst, Program Operations Strategy plays a critical role in supporting the development and execution of performance measurement and value creation across the Program Operations team. This includes identifying and evaluating opportunities to make care more affordable for members, and to improve efficiencies across Oscar's Behavioral...


  • New York, New York, United States City of New York Full time

    Job OverviewDepartment: Management and OperationsPosition: Unit Head/Deputy Assistant Director | Procurement Lead SpecialistControl Code: MOT-24-02____________________________________________________________________________________Summary:The Mayors Office of Management and Budget (OMB) serves as the primary financial agency for the City government. The OMB...

  • Business Strategy Lead

    3 months ago


    New York, United States Coda Search│Staffing Full time

    One of the largest hedge funds with over $50 billion in assets under management.As a Business Strategy Lead, your primary responsibility will be to drive the strategic agenda by analyzing unique business opportunities and leading cross-departmental projects across all areas of the firm. Leads will analyze investment strategies and other opportunities to grow...

  • Business Strategy Lead

    3 months ago


    New York, United States Coda Search│Staffing Full time

    One of the largest hedge funds with over $50 billion in assets under management.As a Business Strategy Lead, your primary responsibility will be to drive the strategic agenda by analyzing unique business opportunities and leading cross-departmental projects across all areas of the firm. Leads will analyze investment strategies and other opportunities to grow...


  • New York, New York, United States The Hired Guns Full time

    Position Overview: Senior Corporate Strategy LeadThe Hired Guns is seeking a Senior Corporate Strategy Lead to direct project teams of highly skilled internal consultants dedicated to developing strategies and identifying opportunities for a leading entity in the retail industry, which includes both digital and brick-and-mortar operations.This pivotal role...


  • New York, New York, United States VML Full time

    About Us: At VML, we stand at the forefront of innovation and advancement in a rapidly changing landscape. Our legacy is rooted in a century of collective knowledge, where creativity intertwines with technology, and diverse viewpoints spark inspiration. Following the merger of VMLY&R and Wunderman Thompson, we have embarked on a new journey as a growth...


  • New York, New York, United States Maven Clinic Full time

    Lead Benefits Strategy Consultant - Maven ClinicMaven Clinic, recognized as the premier virtual clinic for women and families, is in search of a Lead Benefits Strategy Consultant to enhance their dynamic team. Maven's pioneering digital solutions offer extensive support in critical areas such as fertility, maternity, parenting, and menopause. As an integral...

  • Media Strategy Lead

    2 weeks ago


    New York, New York, United States Publicis Health Media Full time

    Job OverviewCompany Overview:Publicis Health Media stands as a premier health media agency in the United States, committed to bridging individuals with impactful health and wellness solutions daily. Our passion for health drives us to innovate within the media landscape, ensuring that patients receive guidance during pivotal moments in their healthcare...

  • Product Strategy Lead

    2 weeks ago


    New York, New York, United States foundr Full time

    Product Manager Location: Hybrid Compensation: Base Salary + Equity + BenefitsThe foundr team is collaborating with a rapidly expanding AI startup focused on building a strong foundation through key hires. Currently in the seed stage, the company has established a solid annual recurring revenue and is poised for significant growth.This position represents a...

  • Digital Strategy Lead

    10 hours ago


    New York, New York, United States Onward Search Full time

    About the RoleWe are seeking a highly skilled Digital Strategy Lead to join our team at Onward Search. As a key member of our digital marketing team, you will be responsible for developing and implementing comprehensive digital marketing strategies that drive business growth and revenue.Key ResponsibilitiesBusiness Analysis: Collaborate with clients to...

  • B2B Strategy Lead

    1 week ago


    New York, New York, United States Engaging Talent LLC Full time

    Position OverviewA prominent B2B agency is in search of a Strategy Director. This pivotal role involves the development of research-driven strategies for leading B2B clients. You will oversee branding initiatives from conceptualization to execution, ensuring consistency across all brand touchpoints, including naming and rebranding efforts.Key...

  • Consultant, Strategy

    3 months ago


    New York, United States Slalom Full time

    Our Strategy & Operations team partners with our clients to make bold decisions on priority C-suite issues. We help our clients develop and implement business and product strategies, design effective operating models, cut costs and improve efficiency, increase customer experience and satisfaction, and improve operations, without compromising company business...

  • Group Strategy Lead

    4 days ago


    New York, New York, United States VML Full time

    About the RoleWe are seeking a highly skilled and experienced Group Strategy Director to join our team at VML. As a key member of our global group, you will be responsible for leading a small team of planners across multiple national accounts, inspiring great work, and strategically bringing it to life.Key ResponsibilitiesLead a team of planners to develop...


  • New York, New York, United States Traba Full time

    Job OverviewAt Traba, our goal is to enable businesses and workers to achieve their utmost productivity and potential. As a pioneering technology firm, we are transforming the staffing landscape through a platform that links light industrial enterprises with dependable talent, while offering workers flexible and rewarding opportunities. This connection...


  • New York, United States Chaos Labs Full time

    Chaos Labs is looking to hire a Strategy and Research Lead to join their team. This is a full-time position that can be based in New York NY, or Tel Aviv.


  • New York, United States Pontera Full time

    Job DescriptionJob DescriptionPontera is a fintech company on a mission to help people retire better. Our software platform enables retirement savers to get the help they need managing their 401(k) and other retirement plan accounts as part of a personalized strategy by their trusted financial advisor. Pontera is used by financial advisors across the...


  • New York, New York, United States Create Wellness, LLC Full time

    About Us:Create Wellness, LLC is a rapidly growing company in the health and wellness industry, specializing in the development and distribution of innovative supplements. We are a dynamic and creative team that is backed by experienced investors and partners with leading retailers in the industry.We are seeking a highly organized and detail-oriented...


  • New York, New York, United States Traba Full time

    Job OverviewAt Traba, our mission is to empower both businesses and workers to achieve their maximum productivity and potential. As a pioneering technology firm, we are transforming the staffing industry through a marketplace that links light industrial enterprises with dependable talent, while offering workers flexible and meaningful job opportunities. This...