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Director of Operations and Strategy

2 months ago

New York, New York, United States Create Wellness, LLC Full time

About Us:

Create Wellness, LLC is a rapidly growing company in the health and wellness industry, specializing in the development and distribution of innovative supplements. We are a dynamic and creative team that is backed by experienced investors and partners with leading retailers in the industry.

We are seeking a highly organized and detail-oriented Director of Operations and Strategy to join our team and take on a significant amount of responsibility quickly. In this role, you will be responsible for ensuring our operations run smoothly and efficiently, overseeing the entire supply chain, from sourcing to distribution. You will play a critical role in optimizing our logistics, managing inventory, and ensuring our products reach customers on time and in perfect condition.

Key Responsibilities:

Supply Chain Management:

  • Oversee and optimize the end-to-end supply chain across channels, including sourcing, manufacturing, transportation, and distribution.
  • Develop and maintain strong relationships with suppliers, manufacturers, and logistics partners to ensure timely delivery of materials and products.
  • Monitor and manage inventory levels to prevent stockouts and minimize excess inventory, ensuring an efficient flow of goods.

Logistics Coordination:

  • Coordinate and manage all aspects of logistics, including warehousing, transportation, and order fulfillment.
  • Ensure timely and cost-effective delivery of products to customers, working closely with logistics partners to address any challenges or delays.
  • Implement and refine logistics processes to improve efficiency and reduce shipping costs.

Operational Efficiency:

  • Develop and implement operational processes and systems to streamline workflows, reduce costs, and enhance product quality.
  • Continuously assess and improve operational procedures to increase efficiency, productivity, and scalability.
  • Collaborate with the relevant team to align manufacturing schedules with demand forecasts, ensuring optimal production output.

Data-Driven Decision Making:

  • Utilize data and analytics to monitor key operational metrics, such as lead times, inventory turnover, and delivery performance.
  • Generate insights from operational data to drive continuous improvement and inform strategic decisions.
  • Prepare and present regular reports on operational performance to the leadership team.

Customer Experience:

  • Consistently monitor customer feedback and work with the CX team to improve processes to address concerns across communication channels.

Requirements:

  • Bachelor's degree in Economics, Business, or a related field.
  • 3-5 years of experience in operations, logistics, or supply chain management preferred.
  • Strong understanding of supply chain and logistics processes, with a proven track record of optimizing operations.
  • Excellent project management skills, with the ability to manage multiple projects and priorities simultaneously.
  • Strong analytical and problem-solving skills, with the ability to make data-driven decisions.
  • Extremely organized and detail-oriented.
  • Demonstrated ability to collaborate with cross-functional teams and influence stakeholders at all levels.
  • Entrepreneurial mindset with a passion for health, wellness, and operational excellence.
  • Strong communication skills, both written and verbal, with the ability to clearly convey complex ideas and strategies.

Benefits:

  • Competitive salary and performance-based incentives.
  • Hybrid work environment, with access to our office.
  • Opportunity to work with a dynamic and creative team.
  • Professional development and growth opportunities.
  • Access to cutting-edge tools and resources.