Service BDC Coordinator

3 months ago


Riverside, United States Moss Bros. Auto Group Full time
Job DescriptionJob DescriptionWith 100 years of experience, our commitment to our employees and our customers is strong. See why we are one of the largest, locally-owned auto groups in Southern California. Using a "hands-on" approach to management and an open-door policy, the Moss family maintains a policy that treats customers and employees with the same standard of commitment that generates measurable success year after year. Simply put, the business is run according to the same principles of value, fairness, and teamwork that Red Moss, Sr. began with in 1921. We have immediate openings -- start an exciting career with Moss Bros. Auto Group today Benefits
  • Medical, Dental, and Vision Insurance
  • Life Insurance
  • 401(k) Plan
  • Free Strayer University College Courses to Earn a 4-Year Degree
  • Paid Vacation
  • Paid Training
  • Paid Sick Leave
  • Employee Vehicle Purchase Program
  • Starting pay for this position is $18.00 hourly 
Responsibilities
  • Answer customer calls and establish follows-up with Service appointments
  • Respond quickly to internet, phone and live chat inquiries using email, scripts and templates
  • Provide customers with initial product information and direct them to the appropriate dealership resources
  • Follow up with leads that are not ready to make an appointment or no-show
  • Participate in team and process development sessions – keeping positive relationships with teammates, sales teams and dealership management
  • Utilize CRM tracking system daily
Qualifications
  • At least one previous role based in customer service experience
  • Excellent teammate with collaborative attitude and eagerness to improve
  • Prompt and courteous demeanor
  • Positive and hardworking personality
  • Strong computer skills
  • Valid driver’s license
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
  • BDC Coordinator

    20 hours ago


    Riverside, California, United States Moss Bros. Chrysler Dodge Jeep Ram Riverside Full time

    About the RoleWe are seeking a highly motivated and customer-focused BDC Coordinator to join our team at Moss Bros. Chrysler Dodge Jeep Ram Riverside. As a BDC Coordinator, you will play a critical role in supporting our sales team and providing exceptional customer service to our clients.Key ResponsibilitiesCustomer Communication: Respond to customer...

  • Service Receptionist

    1 month ago


    Riverside, United States Lexus of Riverside Full time

    The Service Recetptionist/BDC Position has a Pay Scale consisting of the following elements and ranges. Wages include Base Hourly Compensation of between $17.00 and $19.00. Position Purpose The Service Receptionist/BDC is responsible for answering all incoming telephone calls into the service and parts department in a professional and timely manner and...


  • Riverside, United States BMW of Riverside Full time

    Overview The Business Development Representative answers incoming telephone calls and greets visitors in a friendly, interested, and helpful manner. He or she receives, processes, and coordinates all incoming service inquiries and internet queries. In addition, he or she performs clerical and administrative duties for the Service department. The ideal...


  • Riverside, United States Moss Bros. Chrysler Dodge Jeep Ram Riverside Full time

    Job DescriptionJob DescriptionWith 100 years of experience, our commitment to our employees and our customers is strong. See why we are one of the largest, locally-owned auto groups in Southern California. Using a "hands-on" approach to management and an open-door policy, the Moss family maintains a policy that treats customers and employees with the same...

  • BDC Coordinator

    3 months ago


    Riverside, United States Moss Bros. Chrysler Dodge Jeep Ram Riverside Full time

    Job DescriptionJob DescriptionWith 100 years of experience, our commitment to our employees and our customers is strong. See why we are one of the largest, locally-owned auto groups in Southern California. Using a "hands-on" approach to management and an open-door policy, the Moss family maintains a policy that treats customers and employees with the same...


  • Riverside, United States AccentCare Full time

    Responsible for monitoring and supporting the daily activities of services being provided to clients in accordance with state regulations and company policy, while ensuring quality coordination of service for our clients and Care Partners. Functions Client Service, Coordinator, Service Manager, Retail, Healthcare, Client


  • Riverside, California, United States California Baptist University Full time

    Job SummaryThis is a dynamic and challenging role that requires a highly organized and detail-oriented individual to provide administrative support to the Dean of Students at California Baptist University.Key ResponsibilitiesAdministrative Support: Provide high-level administrative support to the Dean of Students, including managing calendars, coordinating...


  • Riverside, California, United States Department of Rehabilitation Full time

    Position OverviewThis role is situated within the Department of Rehabilitation.Under the general oversight of the Team Manager and Staff Services Manager I, the Service Coordination Analyst is responsible for delivering comprehensive analytical support in the planning, organization, coordination, and monitoring of vocational rehabilitation services. These...


  • Riverside, United States Gulfstream SP Full time

    Job Title: Sr HVAC Service Coordinator Job City: Riverside, CA Role Overview: Reporting to the Service Coordination Manager, this role involves coordinating both routine maintenance and emergency service requests by collaborating closely with service technicians and facilities managers. Key Responsibilities: Service Coordination: Manage HVAC service requests...

  • Account Manager

    1 week ago


    Riverside, United States Gulfstream SP Full time

    Account Manager / Service Coordinator - Commercial Mechanical Service-Construction - Riverside, CA Summary We are currently seeking a dynamic Account Manager / Service Coordinator for our well-established commercial mechanical contracting firm based in Riverside, CA. This role is crucial for managing our client relationships and coordinating the dispatch and...

  • Account Manager

    1 week ago


    Riverside, United States Gulfstream SP Full time

    Account Manager / Service Coordinator - Commercial Mechanical Service-Construction - Riverside, CA Summary We are currently seeking a dynamic Account Manager / Service Coordinator for our well-established commercial mechanical contracting firm based in Riverside, CA. This role is crucial for managing our client relationships and coordinating the dispatch and...


  • Riverside, United States Inland Regional Center Full time

    SUMMARY: Under the direct supervision of the Program Manager, the Consumer Services Coordinator (CSC) is responsible for coordinating the services and supports that are available to persons with developmental disabilities and their families in accordance with the Lanterman Developmental Disabilities Services Act. This position has no supervisory...


  • Riverside, California, United States Hotel Resource Full time

    Position: Front Desk ReceptionistCompany: Hotel ResourceLocation: United StatesCategory: Administrative SupportDegrees Required: Not SpecifiedEmployment Type: Full-TimeManagement Responsibilities: NoneKey Responsibilities:Address and resolve guest inquiries and concerns.Facilitate the check-out process for guests.Provide exceptional customer service to hotel...


  • Riverside, California, United States Cox Enterprises Full time

    Primary Location: Outside Dealer Services Coordinator IIVaccine Policy: Candidates must be fully vaccinated against COVID-19 where permitted by applicable law, with reasonable accommodations considered for medical and religious objections.This role involves overseeing and coordinating activities related to the preparation and sale of customer vehicles...


  • Riverside, United States Sephora Full time

    : Regular Your Role at Sephora: As a Sales and Service Coordinator, you'll be a key player in our mission to provide an exceptional shopping experience for every client. You'll support all aspects of sales and service initiatives, including paid services, events, classes, loyalty programs, cash handling, and training in your store. If you have a passion...


  • Riverside, United States TELACU Full time $25

    TELACU Residential Management, Inc. (TRM) has developed thousands of apartment homes, creating beautiful residential communities throughout California. These communities are operated by TELACU Residential Management, Inc. (TRM), which provides the highest levels of in-house oversight, security, maintenance, and social service care that our residents deserve....


  • Riverside, California, United States Cox Enterprises Full time

    Primary Location: Outside Dealer Services Coordinator IIVaccine Policy: In accordance with applicable law, full vaccination against COVID-19 is required for consideration for this position (reasonable accommodations for medical and religious objections will be evaluated).This role involves overseeing and coordinating the processes related to the preparation...


  • Riverside, California, United States Amity Foundation Full time

    Position OverviewRole Summary:The Youth Support Services Coordinator is responsible for delivering comprehensive case management services to participants in the DOL/GO program. This includes conducting initial assessments, developing tailored support plans, and monitoring progress throughout the program.Key Responsibilities:Engage with young individuals aged...


  • Riverside, California, United States Cox Enterprises Full time

    Position Overview: As a key member of our team, the Outside Dealer Services Coordinator II plays a vital role in ensuring the seamless preparation and sale of customer vehicles throughout the auction process. This position requires a proactive approach to meet customer expectations and enhance operational efficiency.Vaccination Requirement: In compliance...


  • Riverside, United States Americas Property Services LLC. Full time

    Job DescriptionJob DescriptionWe are looking to bring on an entrepreneurially minded individual with a construction knowledge base, who can play a pivotal role in this company and take over a great portion of our Operation Directors workload. APS is a family business, looking to become a staple in the community through our service based operations. We...