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![Melton Design Build](https://media.trabajo.org/img/noimg.jpg)
Administrative & Marketing Assistant
2 months ago
Position Overview
Assist with the implementation of overall company and marketing department specific strategies to increase company and team success and provide general office management support with a variety of clerical activities and related tasks.
Essential Marketing Functions
- Answer phones, take messages, screen calls, greet and assist clients
- Lead intake, including initial screening on the phone, and
- Process leads, including entry in CRM system (ReadyBuild)
- Send out thank you cards and gifts for referrals
- Support ordering of marketing supplies including but not limited to: business cards, folders, and other branded items as needed
- Process updates to marketing materials and work flows per Marketing Director
- Support project photography and video marketing efforts per the Marketing Specialist
- Support direct mail and email marketing projects, including but not limited to researching and building distribution lists, and sending out weekly client communication emails
- Support customer and team member events
- Other duties as assigned
Essential Office Functions
- Maintain office phone system, phone list for vendors and staff, mobile phone updates and contact info.
- Complete open/close the office duties
- Assist with troubleshooting IT problems, and/or coordinate IT support
- Keep printers, copiers, fax machine, plotter, and coffee machine running properly
- Maintain toner, paper etc. and schedule repairs as needed
- Set-up for monthly Goals Meetings and assist with administrative needs for other employee events as needed
- Process design agreements and construction agreements
- Assist with team member onboarding and offboarding tasks
- Coordinate IT and other essential office services including but not limited to building maintenance needs (cleaning, seasonal prep, repairs).
- Maintain and distribute office job lists
- Support staff in various tasks including but not limited to letter writing, faxing, scanning, mailing, making phone calls, appointment scheduling, ordering and returning product and/or supplies
- Open, sort, stamp and distribute the mail. Monitor and process company email.
- Support recruiting efforts with direction from HR, including but not limited to assisting with job postings, interview scheduling, etc.
- Maintains/stocks office kitchen, design center refrigerator, and orders kitchen supplies
- Maintain conference rooms and calendars
- Other duties as assigned
Skills & Knowledge
- Possession of strong organizational skills and ability to multi-task
- Excellent verbal and written communication skills
- Possess exceptional interpersonal communication skills
- Customer-service oriented
- Self-motivated with the ability to work independently and collaboratively
- Ability to work with direction on given assignments
- Strong writing and research skills
- Detail orientated, quick learner and excellent follow through
- Ability to problem solve and troubleshoot
Education & Experience
- High School Diploma or GED.
- 2 years of relevant experience and/or training.
- High level of general computer knowledge with strong skills in Microsoft Windows and Microsoft Office programs
- Marketing experience/ formal education is a plus.
- Mailchimp experience a plus.
- QuickBooks experience a plus.
Contributing Behaviors
- Emotional intelligence
- Building and exhibiting team member trust
- Engaging in effective and productive communication
- Engaging in unfiltered conflict around ideas
- Commitment to decisions and plans of action
- Holding oneself and other accountable for delivering against the agreed upon action plans
- Focusing on the achievement of collective results
Physical Requirements:
- Prolonged periods of standing and sitting at a desk and working on a computer.
- Must be able to lift up to 30 pounds at times.
- Must be able to travel and navigate to client sites.
- Must be able to distinguish colors and shapes to design.