Student Accounts Specialist

1 week ago


Atlanta, United States Morris Brown College Full time
Job DescriptionJob Description

Overview:

Reporting to the Controller, the Student Accounts Specialist is an important part of the Financial team and a collaborative partner in meeting various institutional goals and objectives. Additionally, the Student Accounts Specialist will demonstrate, a clear commitment to providing excellent customer service.


Job duties:


Responsibilities for this role include, but are not limited to the following, as demonstrated in TRACS accreditation requirements, Financial Aid Guide/Policies and Procedures handbook, and state requirements with The Georgia Nonpublic Postsecondary Education Commission (GNPEC):

· Verifying that tuition and fees are current and accurate on student ledgers each semester

· Posting Financial Aid to student accounts

· Preparing and distributing student account statements

· Maintaining the "holds" report and releasing "holds" against delinquent accounts

· Assisting students with the student account questions and resolves escalated student account issues

· Recommending actions in the collection of past due accounts

· Delivering bank deposits to bank

· Financial aid refunds or credit balances on student accounts

· Assisting with the quarterly audits by preparing files for the audit, pulling designated samples and account reconciliations as needed

· Keeping current on billing and payment policies and procedures

· Reviewing out of school account balances and pre-collection letters and preparing for submission to collection agency

· Responding to all internal and external inquiries regarding charges, payment policies and procedures

· Issuing bills (invoices) to third party payers on a timely basis and frequently review accounts to make sure paid

· Conducting in-house collection activities, including preparing communication to students

· Preparing and analyzing a monthly Student Accounts Receivable Aging Report

· Overseeing distribution of payment plans on student accounts

· Other duties as assigned


Education:

Qualified candidates should have a Bachelor's degree in a related field or a combination of education and experience. A completed Bachelor's degree is preferred.


Professional Knowledge:

· Strong knowledge of accounting principles

· Experience in accounting/billing or financial aid in an education environment

· Strong organizational skills

· Advanced skills in Microsoft Office/Excel

· Must be familiar with college payments, billing, and refund policies, institutional and FERPA confidentiality regulations; Federal Title IV cash management regulations


This is a full-time (minimum 40 hours per week) position. Working hours will occasionally include evenings and weekends during peak periods and registration.



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