We have other current jobs related to this field that you can find below

  • HVAC Service Warranty Specialist

    20 hours ago

    Phoenix, Arizona, United States Parker & Sons Full time

    Position Overview:Experience stability with a reputable and expanding organization that values its employees like family.Parker & Sons is currently in search of skilled HVAC Warranty Service Specialists to become part of our dedicated team of innovative and enthusiastic professionals, committed to providing exceptional customer service on a daily basis.Role...

  • HVAC Service and Warranty Specialist

    6 days ago

    Phoenix, Arizona, United States Parker & Sons Full time

    Position Overview:Join a stable and expanding organization that prioritizes a family-like atmosphere.Parker & Sons is on the lookout for skilled PEAK Technicians (Start-up) and Warranty Service Specialists to become part of our dynamic team. Our employees are passionate and committed to providing exceptional customer service on a daily basis.PEAK Technicians...

  • Client Relations Specialist

    6 days ago

    Phoenix, Arizona, United States D.R. Horton Full time

    Job Title: Client Relations SpecialistCompany: D.R. Horton, Inc.Overview:D.R. Horton, Inc. is seeking a dedicated Client Relations Specialist to join our team. The ideal candidate will play a crucial role in ensuring that all customer warranty requests are addressed efficiently while upholding a high standard of customer satisfaction. This position involves...

  • Service Operations Specialist

    6 days ago

    Phoenix, Arizona, United States Brady Industries Full time

    Discover a Fulfilling Career with Brady IndustriesAbout Brady IndustriesBrady Industries stands as a premier entity formed through the successful integration of two leading companies, specializing in the distribution of janitorial supplies and foodservice products. We proudly serve a vast clientele across the United States, focusing on solution-oriented...

  • Returns Management Specialist

    6 days ago

    Phoenix, Arizona, United States Master Electronics Full time

    Purpose: To leverage our collective strengths for meaningful impact.We are in search of a meticulous and organized Returns Management Specialist to become a vital part of our supply chain operations. This entry-level role is essential for overseeing the return processes of products to suppliers, ensuring precision and effectiveness throughout the procedure....

  • Authorizations Specialist

    1 month ago

    Phoenix, United States OneGuard Full time

    OneGuard is one of the fastest-growing, privately-owned home warranty companies in America and is the market leader in Arizona with additional offices throughout Texas. We're growing fast and looking for highly motivated, honest and personality-driven professionals to take our Phoenix Authorization department to new levels of service. Our ideal candidate...

  • Customer Success Specialist

    2 months ago

    Phoenix, United States Super Service Full time

    Super, a subscription care provider for the home, including home warranties, is looking to hire a Customer Success Specialist. This is a pivotal role within the modern business landscape, dedicated to nurturing and enhancing the relationship between a company and its customers. This specialist serves as a liaison, advocate, and advisor, ensuring that...

  • Outdoor Equipment Parts Support Specialist

    6 days ago

    Phoenix, Arizona, United States PoolCorp Full time

    Position Overview:The Outdoor Equipment Parts Support Specialist plays a crucial role in assisting customers with their needs regarding replacement components, maintenance, and repair of outdoor power machinery. This position is essential in ensuring that customers can maintain their equipment effectively, allowing them to complete their landscaping projects...

  • Technical Support Specialist

    4 weeks ago

    Phoenix, United States Smardt Full time

    Job DescriptionJob DescriptionSalary: NOW HIRING IN YOUR AREAS!!Are you looking for a job in an ESSENTIAL service where you can advance your career?The Smardt family is growing and we need an exceptional, motivated, flexible and solution-oriented person to help us reach new levels. We are looking to add a Technical Support Specialist to our PSST...

  • Field Service Specialist

    2 months ago

    Phoenix, United States Huber Technology Inc Full time

    Job DescriptionJob DescriptionJOB SUMMARYResponsible for providing professional service and support for Huber Technology customers by performing field service installations, start up, repair and maintain HUBER waste water equipment. The Field Service Specialist, Industrial-Mechanical Repair Emphasis will work within the guidelines established by the Director...

  • Appliance Repair Specialist

    24 hours ago

    Phoenix, Arizona, United States Aarons Full time

    Service Center TechnicianAaron's is seeking a skilled Service Center Technician to fill a key role in our team. As a Service Center Technician, you will be responsible for performing accurate diagnoses and repairs of consumer electronics and appliances in our Service Center.Key Responsibilities:Perform accurate diagnoses and repairs of consumer electronics...

  • Automotive Service Specialist

    6 days ago

    Phoenix, Arizona, United States Camelback Subaru Full time

    Join Our Team as an Automotive Service SpecialistAt Camelback Subaru, we are committed to operating as a reputable organization, emphasizing integrity, dedication, and utmost care for our employees, customers, and partners.Every team member at Camelback Subaru plays a vital role in our success. Our commitment is to continue providing the award-winning...

  • Cost Control Specialist

    6 days ago

    Phoenix, Arizona, United States Zobility Full time

    Job Overview:The Cost Control Specialist at Zobility will report directly to the Finance Manager and play a pivotal role in supporting various financial functions including cost and management accounting, financial reporting, and month-end closing processes.Key Responsibilities:Cost Management: Oversee inventory management, ensuring accuracy between physical...

  • Hyundai Certified Automotive Specialist

    6 days ago

    Phoenix, Arizona, United States Chapman Bell Rd. Hyundai Full time

    At Chapman, we prioritize delivering exceptional vehicle maintenance and repair services to ensure our customers' vehicles operate at peak performance. We are currently in search of a qualified Hyundai Certified Automotive Specialist to join our vibrant team. As a member of our team, you will collaborate closely with fellow technicians, Service Advisors, and...

  • Customer Service Specialist

    2 months ago

    Phoenix, United States Experis Full time

    Our client is seeking a Customer Service Specialist to join their team Role: Customer Service Specialist Location: Phoenix, AZ 85040 United States. 100% ONSITE.Comments/Special Instructions This role will also require proficiency testing. •Microsoft Office Proficiency Test •Word •Excel •Outlook •Data entry •Ten-key •Typing Qualifications:...

  • Endpoint Operations Specialist

    24 hours ago

    Phoenix, Arizona, United States Phoenix Children's Full time

    Job SummaryThe Endpoint Operations Specialist II is a key member of the IT team at Phoenix Children's, responsible for providing exceptional customer support to IT-related issues with hardware, software, and other accessories or devices owned by the organization or its contracted vendors.Key ResponsibilitiesCustomer SupportProvide timely and effective...

  • Lead Cost Accounting Specialist

    2 days ago

    Phoenix, Arizona, United States Butler America Full time

    Lead Cost Accounting SpecialistLocation: Phoenix, AZJob ID: #69673Pay Range: $36-45Position Role Type: HybridReporting to the Finance Manager, the Cost Accounting Specialist will be responsible for supporting cost and management accounting, financial reporting and analysis, month-end financial closing, and audit processes. This role demands exceptional...

  • MEP Specialist I

    1 month ago

    Phoenix, Arizona, United States tapwage Full time

    As a 100% employee-owned contractor, when you work at Sundt, you're not just hiring on at a company, you're joining a culture. Because everyone at Sundt is part owner, you'll join a team of people who are deeply invested in their work. From apprentices to managers, we're passionate about the details and deliberate in everything we do.At Sundt we focus on...

  • Contract Returns Associate III

    1 week ago

    Phoenix, United States V R Della Infotech Inc Full time

    Job DescriptionJob DescriptionDuties: Responsible for facilitating the product return and replacement process. Provides support to the department, RMA Production Control and Vendor Returns with RMA research, administrative tasks, training, and process improvements. Respond to and process RMA requests, including issuing credits to customers; system research...

  • Fluid Power Application Specialist

    6 days ago

    Phoenix, Arizona, United States Purvis Industries Full time

    Position OverviewPurvis Industries is a premier distributor specializing in mechanical power transmission, electrical, fluid power, and industrial products. We are in search of a dedicated product and application specialist to spearhead our Hydraulic and Pneumatic fluid power initiatives. At Purvis, we pride ourselves on being more than just a distributor;...

Warranty Specialist

2 months ago

Phoenix, United States HIGHLAND CABINETRY INC Full time
Job DescriptionJob Description

Highland Cabinetry, Inc. is looking for a skilled Warranty Specialist who is able to provide our customers with easy and flawless warranty experience. The Warranty Specialist will be customer-facing to help resolve any order issues related to damage or missing materials. This candidate should be comfortable with handling customer complaints and possible stressful situations with ease while also maintaining good customer experience.

Position Requirements

  • Respond to all incoming warranty requests by following standard procedures set within 48 hours of initial claim.
  • Deal with the customer and subcontractors on a daily basis to ensure that the customer's concerns are addressed in a timely and professional manner.
  • Trouble-shoot cabinet-related issues, explain details of the warranty, and coordinate schedules of parties involved.
  • Confirm all claims and the responsible party for any damage incurred.
  • Communicate with Warranty Agent/Runner on materials and products needed for pick-up.
  • Occasionally pull products & materials from the warehouse.
  • Create Sales Orders and Credits for all approved claims within ERP system.
  • Maintain detailed Warranty Report.
  • Document all warranty-related communication.
  • Follow-up communications with customer post warranty claim to ensure all issues have been resolved.
  • Communicate with the customer’s assigned Account Manager and Quality Assurance Director on all issues and resolutions.

Technical & Practical Skills Expectations

  • Proficient in Microsoft Word, Excel, and Outlook.
  • Intermediate to Advanced PC skills
  • Expert in Customer Service & Communication.
  • Strong organizational and time-management skills; able to multi-task
  • Excellent verbal and written communication skills.
  • Possess a professional attitude to represent the company in a positive manner.
  • Exemplary record of attendance and punctuality.
  • Positive attitude.
  • Preferred: Oracle NetSuite ERP System Experience.