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Service Operations Specialist

2 months ago

Phoenix, Arizona, United States Brady Industries Full time
Discover a Fulfilling Career with Brady Industries

About Brady Industries

Brady Industries stands as a premier entity formed through the successful integration of two leading companies, specializing in the distribution of janitorial supplies and foodservice products. We proudly serve a vast clientele across the United States, focusing on solution-oriented sales, comprehensive customer education, and deep product knowledge across diverse sectors including hospitality, education, dining, and healthcare. Join us in our mission to excel as a top-tier organization.

Position: Service Operations Specialist

In the role of Service Operations Specialist, you will be instrumental in overseeing maintenance schedules, managing equipment logistics, and coordinating service requests. Your duties will encompass the management of equipment repair scheduling, customer estimates, and warranty service approvals.

Required Qualifications:

  • High school diploma or equivalent
  • 1-2 years of pertinent experience in a warehouse or distribution environment

Key Responsibilities:

  • Manage documentation related to equipment repairs for both pickups and deliveries
  • Coordinate repair orders, quotations, invoicing, and logistics for equipment
  • Engage with customers to evaluate repair requirements and associated costs
  • Collaborate with vendors and service teams to facilitate warranty repairs
  • Dispatch technicians for on-site service interventions
  • Oversee parts inventory related to service requests
  • Receive and process incoming parts efficiently

Benefits:

  • Competitive compensation package
  • Comprehensive benefits plan
  • 401k plan with company matching
  • Nine paid holidays each year
  • Generous paid time off policy

Become Part of Our Team

If you are a committed professional looking for a rewarding opportunity, we invite you to consider joining our team. We look forward to reviewing your application and welcoming you to the Brady Industries family.

Brady Industries is dedicated to fostering a diverse and inclusive workplace, welcoming applicants from all backgrounds without discrimination based on race, color, religion, age, gender, nationality, disability, or veteran status.