HVAC Service Warranty Specialist
1 week ago
Position Overview:
Experience stability with a reputable and expanding organization that values its employees like family.
Parker & Sons is currently in search of skilled HVAC Warranty Service Specialists to become part of our dedicated team of innovative and enthusiastic professionals, committed to providing exceptional customer service on a daily basis.
Role of the HVAC Warranty Specialist:
As a vital member of our team, you will be responsible for:
- Conducting quality assessments following new HVAC installations.
- Addressing customer inquiries related to newly installed systems within the first year.
- Executing warranty repairs across various HVAC equipment.
- Performing advanced troubleshooting to resolve complex issues.
**Working Hours:**
Monday to Friday, 8 AM to 5 PM (hours may vary during peak seasons)
**Compensation:**
- $22-25 per hour for those with less than 4 years of HVAC experience.
- $26-33 per hour for individuals with over 5 years of experience.
- Additional income potential through our Spiffs and Incentives program, allowing for an extra $10,000 to $40,000 annually on top of your hourly wage.
Qualifications:
To be successful in this role, candidates should possess:
- A minimum of 2 years of experience in HVAC.
- Excellent customer service abilities.
- A strong technical and mechanical background.
What We Offer:
- Fully equipped service vehicles for daily use.
- Year-round work with no slow seasons.
- Tool purchasing program.
- Family-friendly scheduling options.
- Company-provided technology including an iPhone and iPad.
- Ongoing training to enhance your HVAC knowledge.
- Opportunities to participate in community charity events.
- Comprehensive health, vision, and dental plans for you and your family.
- 401K retirement plan with a 6% company match.
- Life insurance and both short-term and long-term disability coverage.
Special Programs:
- Flexible Spending Account (FSA), Employee Assistance Program (EAP), legal services, and identity theft protection.
Join us in a dynamic, collaborative, and enjoyable work environment where your career growth is supported by an experienced management team.
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