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Front Desk Coordinator

2 months ago

Orlando, United States Allmed Staffing Inc Full time
Job DescriptionJob Description

Large managed care company is looking for a Front Desk Coordinator to provide administrative support for the clinic, process referrals ,and support the front office with checking in patients.

WORK LOCATION: 3151 N Alafaya Trail, Ste 101, Orlando, FL 32826. Will be required to float to other sites to support (Ex: Longwood, Orlando)

PAY: $18.00

CONTRACT DATES: ASAP to 12/20/24

HOURS: Mon-Fri, 8:00 - 5:00

RESPONSIBILITIES

  • Greets patients as they arrive and manages 20 minute wait time
  • Assists patient with intake processes including copying required documents
  • Assist with coordination and processing of all patient referrals for specialty services
  • Enter all referral, hospital, outpatient, DME and other patient specialty health service authorizations into the computer system according to Company policy and procedure
  • Receives consultant reports, maintains documentation, and routes to the appropriate physician promptly
  • Answers phones and schedules appointments
  • Completes all administrative functions associated with referral activities in a timely manner
  • Ensures all correspondence is scanned and/or filed in timely manner

QUALIFICIATIONS

  • Highschool/GED or equivalent
  • Healthcare background, preferably primary care and experience with processing referrals
  • Experience with Medicare Advantage insurance plans
  • 1+ years of related work experience including data entry
  • Working knowledge of medical office procedures and medical terminology.
  • Ability to accurately sort and file materials by alphabetic or numeric systems.
  • Effective communication and customer service skills.
  • Proficient in Microsoft Office (Excel, Word, Powerpoint, etc.) is a plus
  • Experience with eCW (EMR system) is a plus