Dental Front Desk Coordinator

3 days ago


Orlando, Florida, United States Community Health Centers Full time
About the Role

We are seeking a highly skilled and organized Dental Front Desk Specialist to join our team at Community Health Centers. As a key member of our dental team, you will be responsible for providing exceptional patient care and administrative support to ensure a smooth and efficient patient experience.

Key Responsibilities
  • Front Desk Operations: Greet patients, manage patient flow, and coordinate appointments with dental providers.
  • Patient Registration: Accurately collect and verify patient demographic and insurance information, and update patient records as needed.
  • Financial Counseling: Assist patients with billing and insurance questions, and provide information on our sliding scale program.
  • Administrative Tasks: Manage phone calls, emails, and patient correspondence, and maintain accurate records and reports.
  • Referral Coordination: Facilitate referrals to specialist or institutions for additional dental care, and ensure accurate and timely communication with patients and providers.
Requirements
  • Education: High school diploma or equivalent required.
  • Experience: 2 years of dental office experience preferred, including Electronic Medical Records or other dental software.
  • Skills: Excellent communication and customer service skills, with the ability to work in a fast-paced environment and prioritize multiple tasks.


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