Administrative Assistant/Customer Service
1 week ago
Administrative/Customer Service position supports the daily operations by serving customers, recording transactions, housekeeping, and providing services for the main office.
Essential Duties and Responsibilities:
- Answer incoming calls and route to appropriate party
- Take any required fuel or propane orders
- Communicate with driver’s on a timely basis
- Understand and communicate pricing and programs to customers or potential customers
- Address customer complaints or problems
- Assist walk-in customers
- Prepare and submit customer invoices
- Post payments to customer accounts
- Code invoices for payment
- Maintain Spreadsheets
- Oversee purchase order process from beginning to end
- Match freight invoices to loads hauled
- Assist in month end inventory reporting
- Perform general clerical duties including but not limited to filing, photocopying, faxing, typing, and mailing
Experience and Skills:
- High School Diploma, two years related experience, or equivalent combination of education and experience
- Clear communication skills and mathematical skills
- Attention to detail and strong organizational skills
- Commitment to excellence and high standards
- Ability to understand and follow written and verbal instructions
- Ability to follow established processes
- Proficient computer skills-Microsoft Office including, but not limited to Word, Excel, Outlook and Teams
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