Customer Service Representative

4 days ago


Harrison, New York, United States Providential Marketing Inc. Full time
Job Overview

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative at Providential Marketing Inc.

As a key member of our customer service team, you will be responsible for providing exceptional service to our clients, resolving their inquiries and concerns in a timely and professional manner.

Key Responsibilities
  • Customer Interaction: Build and maintain strong relationships with our clients through effective communication and issue resolution.
  • Service Delivery: Assist clients with their needs, provide product information, and ensure a seamless customer experience.
  • Sales Growth: Identify opportunities to increase sales revenue and contribute to the growth of our business.
  • Training and Development: Participate in ongoing training and conference meetings to stay up-to-date on products, services, and company initiatives.
  • Product Knowledge: Stay current on promotions, sales, and product offerings to provide accurate information to clients.
  • Issue Resolution: Resolve customer concerns, questions, or issues in a professional and friendly manner.
  • Team Collaboration: Work collaboratively with the team to achieve business objectives and provide exceptional customer service.
Requirements
  • Education: High school diploma or equivalent is preferred.
  • Communication Skills: Excellent verbal and written communication skills to effectively interact with clients.
  • Problem-Solving Skills: Strong problem-solving skills to resolve customer issues and concerns.
  • Teamwork: Ability to work effectively in a team environment and independently.
  • Reliability: Reliable and professional demeanor to ensure consistent customer service.

We offer a dynamic and supportive work environment, opportunities for growth and development, and a competitive compensation package.



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