![Family Fare](https://media.trabajo.org/img/noimg.jpg)
Customer Service Lead
1 month ago
At SpartanNash, we deliver the ingredients for a better life through customer-focused innovation. We do this for our supply chain customers and U.S. military commissaries, retail store guests and, most importantly, our Associates. In fact, we see a day when each will say, "I can't live without them."
Our SpartanNash family of Associates is 17,000 strong, ranging from bakery managers to order selectors; from IT developers to vice presidents of finance; from HR Business Partners to export specialists. Each of them plays an integral role in SpartanNash's People First culture, Operational Excellence and Insights that Drive Solutions. Ready to contribute to the success of our food solutions company? Apply now
Location:
Job Description:
Position Summary:
This role is responsible to provide and maintain a high standard of customer service in the store's front-end operations; to supervise and direct all front-end activities in absence of the Customer Service Manager and operations to ensure that the work shifts at the front end contribute to the financial best interests of the store. Complete all other duties as assigned in a timely manner.
Here's what you'll do:
- Accurately perform all transactions; cash, checks, debit/credit/EBT cards, ID requirements, over rings, credits, suspended orders, refunds, bottle returns, vendor coupons, gift certificates, lottery ticket sales, Western Union, Ticket Master, and all other media in accordance with policies.
- Ensure that return-to-stock items are handled in a prompt and orderly manner with the most immediate attention given to perishable items.
- KnowledgeableKnowledge of product locations in the store.
- Knowledge of advertised the Ad items, special prices, coupon deals or other features that apply to the store's sales program.
- Train others to perform all department activities and functions.
- Manage the selection, scheduling, and supervision of others to meet or exceed departmental productivity levels.
- Handle spoiled/damaged products per established guidelines.
- Maintain a clean, attractive and well stocked department.
- Follow all PPE and Safety Guidelines
- Follow all Food Safety and Cleaning Expectations
- Follow Guest Experience Guidelines
- May be assigned tasks in other departments based on customer experience need
- May be assigned tasks in other departments based on customer experience need
- Additional responsibilities may be assigned as needed
- High school graduate or equivalent (GED)
- Proficient Computer (email, spreadsheets, etc)
- Ability to read, write, comprehend, and interpret documents
- Accounting/Bookkeeping skills
- Interpret/Analyze Financials
- Develop/ Manage Budgets
- Delegate/Direct/Implement
- Suggestive Selling/Knowledge of Products
- Detail Oriented
Physical Requirements:
The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. May be required to lift and/or move up to 30 pounds frequently, and up to 50 pounds occasionally. The associate is required to stand and walk for extended periods of time and may bend, stoop, twist and turn frequently. While performing the duties of this position, the employee is subject to a typical retail store environment (varied temperatures) and is exposed to outside weather conditions. The noise level in the work environment is usually low to moderate. Travel requirements vary by assignment.
As part of our People First culture, SpartanNash is proud to offer a robust and competitive Total Rewards benefits package .
SpartanNash is an Equal Opportunity Employer, including disability and veteran, that celebrates diversity and believes employing a diverse workforce is key to our success. We are committed to providing equal employment opportunities to all individuals.
We are not able to sponsor work visas for this position.
Already Applied?
-
Lead, Customer Service
2 weeks ago
Harrison, United States SpartanNash Full timeAt SpartanNash, we deliver the ingredients for a better life through customer-focused innovation. We do this for our supply chain customers and U.S. military commissaries, retail store guests and, most importantly, our Associates. In fact, we see a day when each will say, "I can't live without them." Our SpartanNash family of Associates is 17,000 strong,...
-
Customer Service Lead
2 months ago
Harrison, United States SpartanNash Full timeAt SpartanNash, we deliver the ingredients for a better life through customer-focused innovation. We do this for our supply chain customers and U.S. military commissaries, retail store guests and, most importantly, our Associates. In fact, we see a day when each will say, "I can't live without them." Our SpartanNash family of Associates is 17,000 strong,...
-
Customer Service Representative
2 weeks ago
Harrison, United States Providential Marketing Inc. Full timeJob DescriptionJob DescriptionAre you sick of working late nights? Are you done with the inconsistency of hours and getting a new schedule every week?Are you longing for a more professional setting with REAL opportunities to advance your career?If your answer is YES, YES, AND ABSOLUTELY YES, then look no further and click APPLY NOW! Whether you’re...
-
Customer Service Representative
6 days ago
Harrison, United States Providential Marketing Inc. Full timeJob DescriptionJob DescriptionAre you sick of working late nights? Are you done with the inconsistency of hours and getting a new schedule every week?Are you longing for a more professional setting with REAL opportunities to advance your career?If your answer is YES, YES, AND ABSOLUTELY YES, then look no further and click APPLY NOW! Whether you’re...
-
Customer Service Representative
2 months ago
Harrison, United States Halex, a Marmon HoldingsBerkshire Hathaway Company Full timeJob DescriptionJob DescriptionAbout Halex: With more than 75 years in the business, we are anything but static. As a national leader of conduit fittings and accessories to the largest retailers in the United States, HALEX understands the electrical customer better than any other manufacturer. Our product exceeds the highest standards set by UL and CSA....
-
Customer Service Representative
2 months ago
Harrison, United States The Siegel Group Full timeCustomer Service Representatives are often the first staff members that current, new or prospective residents meet. This is the only opportunity to make a positive first impression ESSENTIAL FUNCTIONS Greet all customers in a friendly, positive manner as they enter the property. Answer phones quickly and courteously, within 3 rings. Knowledge of room...
-
Customer Service Representative
4 weeks ago
Harrison, United States Arisa Health Full timeArisa Health is seeking candidates to fill a Customer Service Representative position in our Harrison Outpatient clinic. The Customer Service Representative will schedule appointments on behalf of therapists, run reports, take co-pays and provide information directly to current and potential clients of Arisa Health. The ideal candidate will have one year of...
-
Customer Success Lead
1 month ago
West Harrison, United States Wolters Kluwer N.V. Full timeDirectly oversee a small number of accounts (5-10), including new filings, change projects and renewals. Expertly handle approximately 250-500 new emails daily in an accurate, timely, and courteous manner with an acceptable time period. Participate i Lead, Customer, Skills, Project Management, Technology, Business Services, Team Member
-
Customer Service Representative
4 weeks ago
Harrison, United States RooterMan of Chattanooga Full timeJob DescriptionJob DescriptionBenefits:Bonus based on performanceCompany partiesCompetitive salaryFree uniformsPaid time offTraining & developmentJob SummaryFirst and foremost, your role as a Client Care Representative/Dispatcher is vital to the company's success. You are the first chance to make an impactful impression on our...
-
Online Customer Service Representative
4 weeks ago
Harrison, United States Af Supply Full time**** **Online Customer Service Representative** We are seeking a full-time E-commerce representative to join our team! You will be working alongside a team of people, helping to manage the online order and return processes **Responsibilities:** * Answer the customer phone calls * Following up on order status * Responding to emails * Processing orders *...
-
Food Service Team Lead
4 weeks ago
Harrison, United States Weigel s Full timeWeigel's - 5531 Highway 58 [Restaurant Supervisor] As a Food Service Team Lead at Weigel's, you'll: Be responsible for proper food preparation as assigned per Weigels standards; Be responsible for the facility as pertaining to its overall physical image, maintenance, equipment, inventory, cash & cash equivalencies...Hiring Immediately >>
-
General Service Technician
4 weeks ago
Harrison, United States Plaza Tire Service Full timeOverview: Why waste your time on another dead-end job? Start a career with Plaza Tire Service. We are immediately hiring hard-working people who are willing to learn. We don't require previous experience in our General Service/ Tire Technician roles. We'll teach you the job while you're being paid. Learn new skills, commit to being the best at what you do,...
-
General Service Technician
3 weeks ago
Harrison, United States Plaza Tire Service Full timeOverview: Why waste your time on another dead-end job? Start a career with Plaza Tire Service. We are immediately hiring hard-working people who are willing to learn. We don't require previous experience in our General Service/ Tire Technician roles. We'll teach you the job while you're being paid. Learn new skills, commit to being the best at what you do,...
-
General Service Technician
4 weeks ago
Harrison, United States Plaza Tire Service Full timeJob DescriptionOverview: Why waste your time on another dead-end job? Start a career with Plaza Tire Service. We are immediately hiring hard-working people who are willing to learn. We don't require previous experience in our General Service/ Tire Technician roles. We'll teach you the job while you're being paid. Learn new skills, commit to...
-
General Service Technician
1 day ago
Harrison, United States Plaza Tire Service Full timeJob DescriptionOverview: Why waste your time on another dead-end job? Start a career with Plaza Tire Service. We are immediately hiring hard-working people who are willing to learn. We don't require previous experience in our General Service/ Tire Technician roles. We'll teach you the job while you're being paid. Learn new skills, commit to being the best...
-
General Service Technician
3 weeks ago
Harrison, United States Plaza Tire Service Full timeJob DescriptionOverview: Why waste your time on another dead-end job? Start a career with Plaza Tire Service. We are immediately hiring hard-working people who are willing to learn. We don't require previous experience in our General Service/ Tire Technician roles. We'll teach you the job while you're being paid. Learn new skills, commit to...
-
Customer Service Rep(02435)
2 months ago
Harrison, United States Domino's Pizza LLC Full timeCompany DescriptionJob DescriptionCustomer Service RepresentativeDuties & Responsibilities: We are looking for Customer Service Representatives with hustle, personality and people skills. Customer Service Representatives are responsible for greeting customers, answering phones, providing outstanding customer service. Your job responsibilities would include...
-
Customer Service Rep
4 weeks ago
Harrison, United States Domino's Pizza LLC Full timeDomino's - 1166 Harrison Ave. [Restaurant Team Member] As a Customer Service Rep at Domino's, you'll: Greet customers and provide them with a positive, engaging experience; Take customer orders working with the technology and Point of Sales System; Create a great customer experience by cleaning, preparing, and maintaining the front of the store; Ensure...
-
Customer Service Rep
4 weeks ago
West Harrison, United States TEKsystems Full timeIMMEDIATE CUSTOMER SERVICE REP, START NEXT WEEK OPPORTUNITY TO WORK WITH ONE OF THE LARGEST INSURANCE ORGANIZATIONS IN THE AREA FULL TIME MONDAY - FRIDAY 830AM-5PM WHITE PLAINS, NY (IN OFFICE, NOT REMOTE) $21/HR Qualifications: 2 years of customer service experience Ability to manage high volume calls Microsoft office proficient Type 35 WPM Responsibilities:...
-
Customer Service Operations Associate
3 months ago
West Harrison, United States Wolters Kluwer Full timeis a global leader in professional information services. Professionals in the areas of legal, business, tax, accounting, finance, audit, risk, compliance and healthcare rely on Wolters Kluwer's market leading information-enabled tools and software solutions to manage their business efficiently, deliver results to their clients, and succeed in an ever more...