Intake Specialist

1 month ago

Saint Petersburg, United States Suncoast Center Full time
Job DescriptionJob Description

Job Duties:

  • Speaks in a warm, friendly manner consistently to all clients, guests and staff.
  • Assists staff with following up on all pending client issues.
  • Relates well with others and deals calmly with a diverse population.
  • Serves as the client’s initial contact to Suncoast Center.
  • Live-Answers calls coming into the central intake office.
  • Insures that client receives a warm, friendly greeting and response during contact with the Intake Office.
  • Screens individuals seeking services via telephone and determines eligibility for specific programs.
  • Schedules individuals for Intake and completes community based enrollments according to office-based Open Access model or home-based program admission criteria in EMR as required.
  • Returns all calls by the end of the business day.
  • Insures accurate and thorough documentation in Avatar for every call and voicemail.
  • Insures that client receives information on documentation needed and/or estimated fees required at first appointment.
  • Demonstrates knowledge about admission and exclusion criteria for the various Suncoast Center programs.
  • Maintains up-to-date knowledge of community resources in order to refer individuals who do not meet criteria for admission to other appropriate service providers in the community.
  • Relates well with others and demonstrates cultural competence with a diverse population.
  • Effectively manages crisis situations and identifies individuals who require risk assessment and takes appropriate action.
  • Receives hospitalization discharge reports and referral documents from managed care entities and notifies enrollment staff/manager.
  • Insure accurate data input into EMR.
  • Schedules or accesses interpreter services or auxiliary aids for intake clients as needed.
  • Follows up on all pending client issues.
  • Informs clients of payment responsibility for services rendered and offers financial resources as needed.
  • Reviews Avatar admission criteria, insurance information and all other data collected.
  • Understands the support function of the job and assumes responsibility for assignments.
  • Establishes and prioritizes job tasks, desired solutions to problems and develops a realistic plan for their accomplishment.
  • Works as an effective team member.
  • Actively participates in Team Meetings and Supervision.
  • Participates in all team meetings.
  • Accomplishes individual goals.
  • Other duties as assigned.
  • Conducts intake interviews with new or readmitted clients to gather necessary information.
  • Refers clients demonstrating suicidal or disoriented thoughts immediately.
  • Enters information into database.
  • Summarizes information from client in a concise manner using proper grammar.
  • Requires organizational skills, communication proficiency, discretion, ethical conduct, decision making, technical skills

  • Minimum Qualifications:

    Education: BA degree required in human services field or BA in non-human service field with over 1 year experience with target population
    Licensure: N/A

    Experience: One to two years’ experience in a mental health setting working directly with clients preferred; ability to triage crisis calls to appropriate resource, experience in fast-pace/call center environment preferred.

    Additional Requirements:

    Must be 21 years of age.

    Negative Drug Screening prior to hire and throughout employment.

    Clear Criminal Background Check throughout employment with Suncoast Center and local checks prior to hire and annually along with DCF Level II prior to hire and as required by DCF, and Must have valid Florida Driver’s License Motor Vehicle checks prior to hire and annually with acceptable driving record maintained throughout employment along with reliable vehicle, valid registration, and valid vehicle insurance. (must be in compliance with Florida Laws and Administrative Codes with fingerprinting and determined to be of good moral character).

    Must be able to provide official transcripts.

    Working Conditions: Office-based assignment. Busy, high stress office. Ability to work in high-stress environment; excellent customer service relation skill on the telephone; ability to be flexible, able to multi-task and learn new procedures readily, ability to operate multi-line switchboard, copy machine, personal computer, calculator, and fax machine. Evening shift(s) required.

    Computer Literate: Microsoft Office Products & Outlook, electronic medical records

  • Suncoast Center is a drugfree workplace and follows all Federal laws and regulations regarding marijuna use

  • Intake Specialist

    2 months ago

    Saint Petersburg, United States Area Agency On Aging of Pasco-Pinellas Inc Full time

    Job DescriptionJob DescriptionJob Summary:The Area Agency on Aging of Pasco-Pinellas, Inc.’s (AAAPP) has a centralized intake system, under the Aging and Disability Resource Center (ADRC), to provide access to long-term care services. Intake Specialists administer standard intake and screening instruments for the purpose of gathering information about an...

  • Healthcare Intake Specialist

    5 hours ago

    Saint Petersburg, United States Bio-Genetics Laboratory Full time

    Job OverviewWe are a reputable medical laboratory in search of dedicated healthcare intake specialists. A clear and articulate speaking ability, coupled with a friendly demeanor, is essential for this role. We welcome both seasoned professionals and those new to the field, as comprehensive training will be provided.Work Environment: This position is...

  • Intake Specialist

    3 months ago

    Saint Louis, United States Quipt Home Medical Full time

    Job DescriptionJob DescriptionDescription:Position: Intake Specialist Job Type:Full-timePosition Reports To: Branch ManagerDescriptionQuipt Home Medical is a rapidly growing leader in the provision of clinical respiratory equipment and service in the durable medical equipment industry. We are looking for driven individuals to come grow with us.Position...

  • Intake and Retention Specialist

    4 weeks ago

    Saint Louis, United States St. Patrick Center Full time

    Job DescriptionJob DescriptionThe Position:The Intake and Retention specialist will utilize wrap-around philosophy and techniques to assist clients who have successfully moved from transitional to permanent housing, self-sufficiency, and stability in the community for a period of one year. In addition, the specialist will coordinate all HERO intakes and...

  • Housing Intake Specialist

    3 weeks ago

    Saint Paul, United States Catholic Charities of the Archdiocese of St Paul and Minneapolis Full time $22 - $26

    Job DescriptionJob DescriptionAre you passionate about creating opportunities for people to thrive? Catholic Charities is the place for you! Housing Intake Specialist Higher Ground St. Paul The mission of Catholic Charities is to serve those most in need and to advocate for justice in the community.As the need for our services grows and becomes increasingly...

  • Temporary Intake Specialist

    4 weeks ago

    Saint Cloud, United States Dahl Consulting Full time

    Job DescriptionJob DescriptionDuration: 3 monthsPay: $19/hrLocation: Onsite in St. Cloud, MN What you’ll do as the Intake Specialist:Work with members and prospects in person, over the phone, and through email to identify their needs and transfer them to the appropriate team or team membersGreet members and prospectsEnsure full customer satisfaction and...

  • Legal Intake Specialist

    1 month ago

    Saint Charles, United States Polaris Law Group, LLC Full time

    Job DescriptionJob DescriptionLooking for a chance to join a close-knit, compassionate team of dedicated legal professionals? Our law firm is expanding and needs the help of an intake specialist to take our client relations to the next level and manage our growing caseload. Our ideal candidate is great on the phone, a naturally compassionate and empathetic...

  • Patient Intake Specialist

    1 month ago

    Saint Paul, Minnesota, United States Hillrom Full time

    This is where you save and sustain lives At Baxter, we are deeply connected by our mission. No matter your role at Baxter, your work makes a positive impact on people around the world. You'll feel a sense of purpose throughout the organization, as we know our work improves outcomes for millions of patients.Baxter's products and therapies are found in almost...

  • Intake Coordinator

    8 hours ago

    Saint Ann, Missouri, United States EDSI Solutions Full time

    Job SummaryWe are seeking a highly motivated and detail-oriented Intake Specialist to join our team at EDSI Solutions. As an Intake Specialist, you will play a critical role in providing exceptional customer service and support to our clients, case managers, and community partners.Key ResponsibilitiesClient Support: Provide comprehensive assistance to case...

  • Intake Coordinator

    2 days ago

    Saint Ann, Missouri, United States EDSI Solutions Full time

    Job SummaryWe are seeking a highly motivated and detail-oriented Intake Specialist to join our team at EDSI Solutions. As an Intake Specialist, you will play a critical role in providing exceptional customer service and support to our clients, case managers, and community partners.Key ResponsibilitiesClient Support: Provide comprehensive assistance to case...

  • Short-Term Intake Support Specialist

    6 days ago

    Saint Cloud, Minnesota, United States Dahl Consulting Full time

    Position Overview:We are seeking a dedicated Temporary Intake Specialist to join our team at Dahl Consulting. This role is essential in providing exceptional service to our members and prospects.Key Responsibilities:Engage with members and prospects through various communication channels to assess their needs and direct them to the appropriate...

  • Residential Services Intake Coordinator

    6 days ago

    Saint Paul, Minnesota, United States Catholic Charities of the Archdiocese of St Paul and Minneapolis Full time

    Position OverviewAre you dedicated to empowering individuals and fostering community well-being?Catholic Charities of the Archdiocese of St Paul and Minneapolis is seeking a committed individual for the role of Housing Intake Specialist.Location: Higher Ground St. PaulThe mission of Catholic Charities is to assist those in greatest need and advocate for...

  • Client Intake Coordinator

    5 days ago

    Saint-Jean-le-Blanc, Centre-Val de Loire, United States CareStar Full time

    Position Title: Intake SpecialistOverview:CareStar, Inc. is seeking a dedicated Intake Specialist to join our Clinical Department. This role is essential in conducting thorough program evaluations using established tools and methodologies. The Intake Specialist will be responsible for determining eligibility based on program criteria and CareStar...

  • Residential Services Intake Coordinator

    5 days ago

    Saint Paul, Minnesota, United States Catholic Charities of the Archdiocese of St Paul and Minneapolis Full time

    Job OverviewAre you dedicated to fostering opportunities for individuals to succeed?Catholic Charities is the ideal organization for youPosition: Housing Intake SpecialistLocation: Higher Ground St. PaulThe mission of Catholic Charities is to assist those in greatest need and to advocate for equity within the community.As the demand for our services...

  • Client Intake Coordinator

    5 days ago

    Saint Johnsbury, Vermont, United States TSNE MissionWorks Full time

    OverviewThe Worker’s Justice Project (WJP) was established to combat the racial and economic injustices faced by low-wage immigrant workers in urban settings. Our mission is to empower these workers to achieve institutional reform through collective action.WJP operates two established worker centers in Brooklyn, focusing on promoting justice and...

  • Client Intake Coordinator

    5 days ago

    Saint-Jean-le-Blanc, Centre-Val de Loire, United States CareStar Full time

    Position Title: Intake SpecialistCompany Overview:CareStar, Inc. is dedicated to enhancing communities through impactful services. As a leader in Long-Term Care Case Management and Innovative Software Development, we strive to improve lives across various populations.Role Overview:The Intake Specialist plays a crucial role in the Clinical Department,...

  • Client Intake Coordinator

    5 days ago

    Saint-Jean-le-Blanc, Centre-Val de Loire, United States CareStar Full time

    POSITION SUMMARYThe Intake Specialist role at CareStar involves conducting thorough program evaluations using established tools and methodologies. This position is integral to ensuring that individuals receive the appropriate services tailored to their needs.KEY RESPONSIBILITIESAs an Intake Specialist, you will be expected to:Conduct assessments to determine...

  • Community Support Specialist

    6 days ago

    Petersburg, United States Commonwealth of Virginia Full time

    Department: College of Public Health Classification: Direct Service Associate 3 Job Category: Classified Staff Job Type: Full-Time Work Schedule: Full-time (1.0 FTE, 40 hrs/wk) Location: Petersburg, VA Workplace Type: Hybrid Eligible Pay Band: 03 Salary: Salary commensurate with education and experience Restricted: Yes Criminal...

  • Administrative Intake/Scheduling Specialist

    3 months ago

    Saint Paul, United States Canvas Health Full time

    Job DescriptionJob DescriptionAdministrative Intake/Scheduling Coordinator All are welcome! People of color, people with disabilities, and LGBTQIA+ individuals are strongly encouraged to apply!$3,000 Retention Bonus!! This position is eligible for a $3,000 retention bonus ($1,500 paid after 6 months of service with remainder paid after 12 months of...

  • Short-Term Intake Support Associate

    6 days ago

    Saint Cloud, Minnesota, United States Dahl Consulting Full time

    Position Overview:We are seeking a dedicated Temporary Intake Specialist to join our team at Dahl Consulting. This role is essential in ensuring that our clients receive the highest level of service and support.Key Responsibilities:Engage with clients and potential clients through various communication channels to assess their needs and direct them to the...