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Customer Care Specialist

4 months ago

Santa Monica, United States Safe Gas Services, Inc. SGS Plumbing & Retrofitting Full time
Job DescriptionJob Description



Responsibilities:

  • Handle customer inquiries and complaints
  • Provide information about the products and services provided.
  • Troubleshoot and resolve issues and concerns
  • Document and update customer records based on interactions
  • Develop and maintain a knowledge base of the evolving products and services

​Qualifications:

  • Previous experience in customer service, sales, or other related fields
  • Ability to build rapport with clients
  • Ability to prioritize and multitask
  • Positive and professional demeanor
  • Excellent written and verbal communication skills
Company DescriptionSafe Gas Services Inc is a well-established, reputable, family-owned business based in Santa Monica, proudly serving the Westside and Greater Los Angeles County since 1989. We understand that it is our employees who represent our company and provide the quality workmanship to our valued customers, making sure all work is done in a professional manner. We take pride in the fact that we have not had a regular work day without business in over 30 years.

Safe Gas Services Inc specializes in full-service plumbing, retrofitting services for the close of escrow. We are known for our expertise in gas/water leak detection; drain, sewer and gas appliance service and repair; as well as water and gas line installation and replacement, earthquake valve installations and retrofit inspections.

We only use cutting-edge technology and the most skilled technicians to ensure your job is completed safely, thoroughly and in a timely manner.

Our team ensures your property is in compliance with all seismic gas shut-off valve requirements in Los Angeles County. We also offer 24/7 emergency services and respond to your problems promptly and professionally, ensuring you can get back to living your life stress-free as soon as possible.Company DescriptionSafe Gas Services Inc is a well-established, reputable, family-owned business based in Santa Monica, proudly serving the Westside and Greater Los Angeles County since 1989. We understand that it is our employees who represent our company and provide the quality workmanship to our valued customers, making sure all work is done in a professional manner. We take pride in the fact that we have not had a regular work day without business in over 30 years.\r
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Safe Gas Services Inc specializes in full-service plumbing, retrofitting services for the close of escrow. We are known for our expertise in gas/water leak detection; drain, sewer and gas appliance service and repair; as well as water and gas line installation and replacement, earthquake valve installations and retrofit inspections.\r
\r
We only use cutting-edge technology and the most skilled technicians to ensure your job is completed safely, thoroughly and in a timely manner.\r
\r
\r
Our team ensures your property is in compliance with all seismic gas shut-off valve requirements in Los Angeles County. We also offer 24/7 emergency services and respond to your problems promptly and professionally, ensuring you can get back to living your life stress-free as soon as possible.