Collision Repair Customer Support Specialist

6 days ago


Santa Monica, California, United States Tesla Full time

Job Title: Collision Repair Customer Support Specialist

Job Summary:

Tesla is seeking a highly skilled Collision Repair Customer Support Specialist to join our team. As a key member of our Body Repair Program, you will play a critical role in supporting our Internal Body Shop in all aspects of its Authorized Collision Program.

Responsibilities:

  • Work scheduling and maintenance
  • Liaison between Customer Claim Specialists and the Body Shop
  • Vehicle arrival preparation
  • WARP and CCC administration arrival
  • Customer communication and expectation
  • Rental coordination and hand off
  • Vehicle status updates
  • Material and supplies reordering
  • Repair review and delivery

Requirements:

  • 3-5 years of experience in the collision industry
  • High school diploma or equivalent; Certificate from Vocational School in Collision Repair preferred
  • Valid Drivers License and a good driving record with at least 2 years of driving experience and insurable
  • Excellent written and verbal communication skills as well as the ability to follow instructions
  • Ability to establish and maintain cooperative working relationships with those contacted in the course of work, including the public
  • Microsoft Office experience preferred
  • Must be willing to train others
  • Must be comfortable working in a collision shop environment
  • Ability to work independently in limited supervision environments

Employee Benefits:

  • As a full-time Tesla employee, you will receive full benefits from day 1 for you and your dependents
  • Kaiser and UnitedHealthcare PPO and HSA plans (including infertility coverage)
  • 3 medical plan choices with $0 paycheck contribution
  • Vision & dental plans (including orthodontic coverage)
  • Company paid Life, AD&D, short-term and long-term disability
  • 401(k), Employee Stock Purchase Plans, and other financial benefits
  • Employee Assistance Program, Paid Time Off, and Paid Holidays
  • Back-up childcare and employee discounts


  • Rancho Santa Margarita, California, United States Caliber Collision Full time

    Service CenterRancho Santa MargaritaOUR BODY TECHNICIANS CAN EARN UP TO:$20 - $24 per flag rateBENEFITS OF WORKING WITH CALIBER COLLISIONCompetitive Pay – Paid weeklyBenefits from day one – Immediately eligible for medical, dental, and visionState of the Art Products – 3M Collision Repair ProductsPaid Vacation & Holidays – Begin accruing day 1Career...


  • Santa Fe Springs, California, United States Caliber Collision Centers Full time

    Job SummaryCaliber Collision Centers has an immediate opening for an experienced Auto Body Repair Specialist who will safely repair vehicles in accordance with Caliber and OEM standards using state-of-the-art equipment. Responsibilities include removing damaged fenders, panels, and grills, and reassembling vehicle parts after painting is complete.Benefits of...


  • Santa Monica, California, United States Caliber Collision Centers Full time

    Job SummaryCaliber Collision Centers has an immediate opening for a Customer Service Representative to perform a variety of duties, including greeting and providing exceptional customer service to internal and external customers. The ideal candidate will have a broad knowledge base of insurance partner requirements regarding authorizations, billing, and load...


  • Santa Monica, California, United States Caliber Collision Centers Full time

    Job SummaryWe are seeking a highly skilled Customer Service Representative to join our team at Caliber Collision Centers. As a key member of our service center, you will be responsible for providing exceptional customer service to internal and external customers, monitoring work volume, and coordinating with rental car and tow companies to ensure seamless...


  • Santa Barbara, California, United States Classic Collision Inc Full time

    About the RoleClassic Collision Inc is seeking a skilled Collision Estimator to join our team. As a Collision Estimator, you will be responsible for providing accurate and detailed estimates for vehicle repairs, ensuring that our customers receive the best possible service.Key ResponsibilitiesPrepare and present estimates to customers and insurance partners,...


  • Santa Monica, California, United States Tesla Full time

    Job SummaryTesla is seeking a highly skilled Collision Repair Customer Support Specialist to join our team. As a key member of our Body Repair Program, you will play a critical role in supporting our Internal Body Shop in all aspects of our Authorized Collision Program.Key ResponsibilitiesWork scheduling and maintenance coordinationLiaison between Customer...


  • Santa Rosa, California, United States Hawkins Remodeling and Repair, Inc Full time

    About the RoleWe are seeking a skilled and dedicated individual to join our team at Hawkins Remodeling and Repair, Inc. as a Remodeling and Repair Support Specialist.Key ResponsibilitiesAssist skilled tradespeople with remodeling, routine repairs, and general maintenance for residential properties.Perform a variety of tasks, including lifting up to 60 lbs,...


  • Santa Clara, California, United States AutoNation Full time

    Collision Body Technician Job DescriptionAutoNation is a leading automotive retailer in the United States, offering innovative products, exceptional services, and comprehensive solutions to empower our customers to make informed decisions. With a network of dealerships nationwide, we provide a wide range of new and used vehicles, customer financing, parts,...


  • Santa Cruz, California, United States Kraft's Body Shop Full time

    Job OverviewKraft's Body Shop, a reputable and locally owned auto body repair business, is seeking a skilled and organized professional to fill the role of Auto Body Estimator. As a key member of our team, you will be responsible for handling all aspects of the repair planning process, ensuring excellent customer service, quality repairs, and a smooth repair...

  • Auto Detailer

    3 days ago


    Santa Clara, California, United States Caliber Collision Centers Full time

    Job SummaryCaliber Collision is seeking a skilled Auto Detailer to join our team. As an Auto Detailer, you will be responsible for thoroughly cleaning all vehicles prior to final delivery to the customer. You will also provide support to the repair center by shuttling customers and vehicles to the appropriate locations while maintaining all service tools and...


  • Santa Monica, California, United States CLARE|MATRIX Full time

    Position Overview:The Customer Support Specialist plays a crucial role in connecting individuals with essential treatment services. This position is designed for those who are passionate about making a difference in the lives of others.Key Responsibilities:Manage incoming calls and provide comprehensive information about treatment options.Engage with...


  • Santa Clara, California, United States AutoNation Full time

    Job SummaryWe are seeking a skilled Automotive Body Repair Technician to join our team at AutoNation. As a key member of our Collision Center, you will be responsible for performing vehicle repairs in accordance with dealer and factory standards.Key ResponsibilitiesPerform vehicle repairs as assigned with efficiency and accuracy.Communicate with Estimators...


  • Santa Monica, California, United States VeoRide Full time

    Position Overview:Join VeoRide as an Electric Mobility Repair Specialist. We are looking for individuals who possess a knack for fixing and maintaining electric bikes and scooters. If you have a passion for hands-on work and enjoy tackling mechanical challenges, this role may be the perfect opportunity for you.About VeoRide:At VeoRide, we are committed to...


  • Santa Ana, California, United States Kinetic Corporation Full time

    About Kinetic AutomationKinetic Automation is a pioneering company in the development of automated repair centers for modern vehicles. Our mission is to establish Kinetic as the premier infrastructure-as-a-service provider by servicing vehicles through our robotic repair centers, fueled by cutting-edge software and AI technology.We specialize in delivering...


  • Santa Monica, California, United States RTA US Full time

    Position OverviewRTA US is seeking a dedicated Technical Support Specialist to join our Information Technology team. This role is crucial in providing exceptional support to our clients in the music industry.Key Responsibilities:Deliver outstanding customer service by addressing technical issues with a keen attention to detail and a proactive...


  • Santa Monica, California, United States Coffee with Creme and Sugar Full time

    Job OverviewWe are seeking a highly motivated and detail-oriented Event Support Specialist to join our team at Coffee with Creme and Sugar. As an Event Support Specialist, you will be responsible for providing exceptional customer service, managing transactions, and maintaining a clean and organized work environment.Key ResponsibilitiesCustomer Service:...


  • Santa Monica, California, United States Recharge Full time

    Job Title: Associate Technical Support EngineerAt Recharge, we're revolutionizing the way ecommerce brands manage subscriptions and grow their customer base. As an Associate Technical Support Engineer, you'll play a critical role in delivering exceptional support experiences to our merchants, empowering them to succeed in a rapidly evolving market.About the...


  • Santa Monica, California, United States Kixie Full time

    Job DescriptionAbout the RoleWe are seeking a highly skilled and patient Technical Support Specialist to join our team at Kixie. As a Technical Support Specialist, you will be the first point of contact for our customers, providing exceptional support and resolving technical issues in a timely and professional manner.Key ResponsibilitiesProvide top-notch...


  • Santa Monica, California, United States Coffee with Creme and Sugar Full time

    Job OverviewWe are seeking a highly motivated and detail-oriented Event Support Specialist to join our team at Coffee with Creme and Sugar. As an Event Support Specialist, you will be responsible for providing exceptional customer service, managing transactions, and maintaining a clean and organized work environment.Key ResponsibilitiesCustomer Service:...


  • Santa Monica, California, United States CLARE|MATRIX Full time

    Position Overview: Are you looking for a fulfilling role that offers opportunities for professional development and promotes career progression? Do you aspire to make a meaningful impact in the lives of individuals and the community? Look no further than CLARE MATRIX. At CLARE MATRIX, whether you are engaged in clinical services or administrative functions,...