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Office Administrator
1 month ago
We are seeking an entry level Office Assistant to join our team You will perform clerical and administrative functions to assist our office staff in the daily tasks associated in running the office. We are specifically needing one person to handle collections, and we will train. The position is a part-time position offering not more than 4 days a week, 6-9 hours a day.
Responsibilities:
- Answer inbound telephone calls:
- Entering customer Leads in our CRM system and assigning Leads out to our Project Managers.
- Taking calls to approve material purchases, logging to appropriate job
- Take credit card payments over the phone from customers
- Assist Project Managers when they call in with various administrative tasks
- Collections:
- Create system to track collections with goal of obtaining outstanding revenue faster
- Follow-up with customers and insurance companies in order to get final payment released
- Communicate with Project Managers to determine what has and has not been done on the job in order to collect final payment
- Send out collection letters when/if appropriate
- Additional Administrative Tasks:
- Order supplies and/or Quick Measures for the Project Managers
- Process Warranties on jobs
- Log invoices to appropriate jobs
- Process warranties on jobs
- Create Sales Folders, keeping track of stock and ordering additional materials when needed
- Order office supplies
- Order business cards when needed for Project Managers
- Qualifications:
- Strong written and verbal communication skills
- 2 years minimum in previous experience in office administration or other related fields
- Type at least 40 wpm
- Ability to prioritize and multitask
- Enjoys assisting and helping others
- Follows directions easily and is willing to learn
- Strong attention to detail
- Strong organizational skills
- Is a Team Player
RCI's number one value is employee retention, our second most important value is teamwork. We have several of our office staff that have worked for our company for over 25 years, these employees support the Sales/Project Managers. Our Sales/Project Manager Positions are independent contractors (1099 Employees), that are treated as valued employees. Sales/Project Managers are given bonuses for accomplishments; incentives such as company trucks, cell phones, tablets, customer relations management system, company clothing, business cards, etc.; as well as all the current training and tools they need to stay successful in this competitive field. The fact that our company has a stellar reputation helps the Sales Team in closing on their estimates and contracts - with the ability to obtain top profit margins. Each member of our sales team has been with RCI for over 5 years.
RCI is seeking new employees that have an honest desire for a career in our industry. Individuals will be given all the support and learning opportunities to be successful. We look forward to talking with you and sharing the opportunities that RCI can bring to you and your family.Company DescriptionRCI Roofing Co., Inc. is a family owned roofing and remodeling company in business since 1988. Our mission is we offer trusted, superior service and support to homeowners; streamlining processes concerning roofing and home remodeling projects. Our vision is to sustain long-term, exceptional, reliable materials and workmanship in the roofing and home improvement industry. We assist customers with a trusted service and warranties on all work performed, managing projects from start to finish. We work closely with insurance companies and obtain approval for homeowners supporting them in natural disaster situations; such as hail storms, wind storms, floods, and hurricanes (Beryl has our office very busy). \r
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RCI's number one value is employee retention, our second most important value is teamwork. We have several of our office staff that have worked for our company for over 25 years, these employees support the Sales/Project Managers. Our Sales/Project Manager Positions are independent contractors (1099 Employees), that are treated as valued employees. Sales/Project Managers are given bonuses for accomplishments; incentives such as company trucks, cell phones, tablets, customer relations management system, company clothing, business cards, etc.; as well as all the current training and tools they need to stay successful in this competitive field. The fact that our company has a stellar reputation helps the Sales Team in closing on their estimates and contracts - with the ability to obtain top profit margins. Each member of our sales team has been with RCI for over 5 years. \r
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RCI is seeking new employees that have an honest desire for a career in our industry. Individuals will be given all the support and learning opportunities to be successful. We look forward to talking with you and sharing the opportunities that RCI can bring to you and your family.
