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Ancillary Services Coordinator

2 months ago

Cartersville, United States HR Partners, Inc. Full time
Job DescriptionJob Description

Established Respiratory practice in Northern Georgia seeking an Ancillary Services Coordinator for its main office in Cartersville.

We are a private practice offering a friendly and supportive work environment with growth potential. We offer professional development and are looking for qualified applicants eager to further develop their skillset.

The Ancillary Services Coordinator will work on a fixed schedule Monday through Friday, no weekends. Excellent pay and company paid benefits.

RESPONSIBILITES AND DUTIES:

  • Fulfill medical records requests in a timely manner.
    • Complete appropriate invoicing.
      • Follow-up on invoices that have not received payment weekly.
    • Mail/Fax/Email records based on form of request once payment received.
  • Complete all follow-up for referrals from other providers.
    • Data entry of all patient information with 48 hours of receipt.
    • Split and scan all relevant medical records.
    • Call patients to schedule initial visit (2 attempts w/in 1 week).
    • Track patients on appropriate spreadsheet.
    • Notify provider of scheduled visits and inability to reach referrals to schedule.
  • Complete all Rx mismatches daily to ensure all refill requests are appropriately routed to providers.
  • Review all inbound faxes daily and import directly into patient charts and/or distribute to the appropriate parties.
  • Answer inbound calls to assist patients with questions and scheduling.
  • Check voice messages and return calls to patients within 24 hours.
  • Review and respond to Flags / Documents daily.
  • Assist with pulling DME supplies for patients who are coming in to pick up.
  • Provide back up to the Ancillary Services Team Lead for sleep/DME, including but not limited to, faxing orders, scans, benefits investigations and prior authorizations, and pulling DME orders.
  • Engage in cross-training with other practice positions in the organization.
  • Review upcoming patient appointments with Medicaid and check GAMMIS for appropriate number of visits and request if needed.
  • Complete Skip Tracing for returned mail.
  • Perform other duties as required.
QUALIFICATIONS:
  • High school diploma, Associate or Bachelor degree preferred
  • Excellent computer skills to include windows-based applications
  • Outstanding organizational skills and accuracy in data entry
  • Strong customer service and problem-solving skills
  • Proactive approach to work and ability to multi-task
  • Excellent communication and interpersonal skills
  • Ability to understand and implement verbal and written instructions
PHYSICAL DEMAND AND WORK ENRVIONMENT:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the functions. While performing the duties of this position, the employee is regularly required to talk or hear. The employee frequently is required to use hands or finger, handle, or feel objects, tools, or controls. The employee is occasionally required to stand; walk; sit; reach with hands and arms; climb or balance; and stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this position include close vision, distance vision, color vision, peripheral vision, and the ability to adjust focus. The noise level in the work environment is usually moderate.

We are committed to creating an inclusive environment for all employees. We are an equal opportunity employer and will make reasonable accommodations for qualified individuals.

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