Maintenance and Service Coordinator
6 days ago
We are seeking a highly skilled and experienced Service Operations Manager to join our team at Kassbohrer All Terrain Vehicles Inc. As a key member of our operations team, you will be responsible for ensuring the smooth running of our regional operations.
Key Responsibilities:
- Supervise and coordinate the work schedules of all employees in the regional operation.
- Open and conduct Predelivery Inspections (PDIs) to ensure vehicles meet our quality standards.
- Review and maintain accurate weekly timecards to ensure compliance with company policies.
- Approve all job closings to ensure customer satisfaction and quality workmanship.
- Assist in maintaining an accurate and up-to-date parts inventory.
- Fill in for the parts representative as needed to ensure seamless operations.
- Examine vehicles and discuss with customers or supervisors the nature and extent of damage or malfunction, and plan work procedures accordingly.
- Prepare new vehicles for resale by conducting thorough inspections and testing of systems such as fluids, batteries, heaters, hydraulics, and electronics.
- Develop and promote programs to increase billable service work and drive revenue growth.
- Troubleshoot complex vehicle systems, including electronic, hydraulic, and suspension systems.
- Train customers on the repair, servicing, and operation of their PowerBully/BeachTech machines.
- Travel to customer sites to provide on-site service and support.
- Minimum two years of mechanical experience and practical working knowledge of electrical systems, hydraulics, and/or training.
- Minimum three years of managerial experience.
About Us:
Kassbohrer All Terrain Vehicles Inc is a global company that manufactures heavy equipment, including snow grooming, utility, and beach cleaning machines. We sell machines, parts, and services to customers across the U.S., Canada, Asia, and Europe.
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