Client Service Supervisor

6 days ago


Cartersville, Georgia, United States Aveanna Full time
About the Role

We are seeking a highly skilled Client Service Supervisor to join our team at Aveanna Healthcare. As a key member of our operations team, you will play a critical role in coordinating staffing needs, managing schedules, and fostering positive relationships with patients, families, and field staff.

Key Responsibilities
  • Coordinate staffing needs according to branch location guidelines
  • Manage and maintain staffing schedules according to branch location guidelines
  • Coordinate orientation and training scheduling
  • Coordinate work schedules by allocating employees in shifts and positions
  • Coordinate shift back-fill activities in the event of caregiver tardiness or absences
  • Maintain an active involvement in issues of cost containment; effectively utilize nurses when assigning cases
  • Demonstrate an active and positive role in evaluating staff performance
  • Paid On Call Rotation Required - 24/7 On Call Support to field staff and patient/patient families
  • As needed - home delivery of supplies/equipment (mileage reimbursement offered)
Requirements
  • High School Diploma or equivalent required, College Degree a PLUS
  • Proficient in English, Bilingual a PLUS
  • Healthcare experience a PLUS
  • Knowledge of Microsoft Office Suite, proficient in Word and Excel
  • Team player, organization skillset and ability to multitask
  • Must be able to work after hours on-call schedule
About Aveanna Healthcare

Aveanna Healthcare is a leading national provider of home health services to medically fragile children and adults. Our mission is to revolutionize the way homecare is delivered, one patient at a time. We are committed to providing exceptional care and support to our patients and their families.



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