Cath Lab Patient Scheduling Coordinator
4 weeks ago
As a Cath Lab and Fibroid Scheduling Coordinator, you will help our patients gain access to life-enhancing medical care Accurately, and efficiently register, schedule, and interact with patents and medical professionals: Both in a registration and patient management fashion. This position will serve a key role in registering, scheduling, and act as a care liaison between clinics / medical staff (and) our patients pre and post procedure.
Prior medical, patient care or clinical highly desired. Bilingual in English and Spanish, Russian, Polish, or Greek highly preferred
- Receive inbound, retention, and scheduling calls from new and existing patients.
- Accommodate scheduling needs of existing patients including future appointments in accordance with their Care Plan.
- Make outbound and follow up calls exhibiting empathy and compassion.
- A solid and in depth understanding of USA Clinics products and services required.
- Ability to problem solve and critically think with addressing patient care needs.
- Act with urgency to meet and resolve customers’ needs and problems.
- Strong time management skills and the ability to multi-task simultaneously across multiple systems.
- Ensure customer follow-up is completed on time and accurately.
- Serve as a liaison between the medical staff (and physician) and patient.
- Build rapport and effective relationships with patients and clinical staff.
- Expediently handle all problems, issues, and challenges with professionalism.
- Additional duties as assigned
Requirements
- Spanish REQUIRED
- 2+ year(s) experience in health care environment: Including but not limited to CNA, MA, Patient Advocate, or Medical Office, required.
- In lieu of the above: 5+ years of stable, consistent work experience in a call center or office environment.
- Excellent communication skills, both written and verbal
- Strong organizational, reporting, data entry, time management, and follow-up skills, required.
- Proficient in Word, Excel, and Call Center systems.
- Ability to connect with people, empathize with them and offer viable solutions to their concerns.
- Ability to use decision trees and script flows required.
- Ability to multi-task and meet critical deadlines.
- Experience and ability to manage through rapid and dramatic changes.
- Excellent customer service and interpersonal skills.
Benefits
- Health insurance with dental and vision
- PTO with sick time
- 401k & match
-
Cath Lab Patient Scheduling Coordinator
1 month ago
Northbrook, United States USA Clinics Group Full timeJob DescriptionJob DescriptionAs a Cath Lab and Fibroid Scheduling Coordinator, you will help our patients gain access to life-enhancing medical care! Accurately, and efficiently register, schedule, and interact with patents and medical professionals: Both in a registration and patient management fashion. This position will serve a key role in registering,...
-
Bilingual Patient Scheduling Coordinator
4 weeks ago
Northbrook, United States USA Clinics Group Full timeJob DescriptionJob DescriptionAs a Patient Scheduling Coordinator, you will help our patients gain access to life-enhancing medical care! Quickly, accurately, and efficiently handle, register, and schedule calls in target-based environment.If you are a self-starter and eager to begin a career with a growing yet stable organization, apply online today!No...
-
Bilingual Patient Scheduling Coordinator
2 weeks ago
Northbrook, United States USA Clinics Group Full timeJob DescriptionJob DescriptionAs a Patient Scheduling Coordinator, you will help our patients gain access to life-enhancing medical care! Quickly, accurately, and efficiently handle, register, and schedule calls in target-based environment.If you are a self-starter and eager to begin a career with a growing yet stable organization, apply online today!No...
-
Bilingual Patient Scheduling Coordinator
1 month ago
Northbrook, United States USA Clinics Group Full timeJob DescriptionJob DescriptionAs a Patient Scheduling Coordinator, you will help our patients gain access to life-enhancing medical care! Quickly, accurately, and efficiently handle, register, and schedule calls in target-based environment.If you are a self-starter and eager to begin a career with a growing yet stable organization, apply online today!No...
-
Medical Scheduling Coordinator
5 days ago
Northbrook, Illinois, United States USA Clinics Group Full timeJob SummaryUSA Clinics Group is seeking a highly skilled Medical Scheduling Coordinator to join our team. As a key member of our operations team, you will be responsible for coordinating patient scheduling, registration, and communication with medical staff and patients.Key ResponsibilitiesRegistration and Scheduling: Accurately register and schedule...
-
Healthcare Scheduling Coordinator
5 days ago
Northbrook, Illinois, United States USA Clinics Group Full timeJob SummaryWe are seeking a highly skilled Patient Scheduling Coordinator to join our team at USA Clinics Group. As a Patient Scheduling Coordinator, you will play a critical role in ensuring that our patients receive timely and efficient access to medical care.Key ResponsibilitiesPhone Operations: Receive and respond to inbound calls from current patients,...
-
Patient Access Coordinator
2 weeks ago
Northbrook, Illinois, United States USA Clinics Group Full timePosition Overview: As a Patient Access Coordinator, you will play a crucial role in facilitating patient access to essential medical services. Your primary responsibilities will include efficiently managing incoming calls, registering patients, and scheduling appointments in a performance-driven environment. About You: If you are proactive and enthusiastic...
-
Northbrook, Illinois, United States Freedom Home Care Full timeJob Summary:We are seeking a highly skilled CNA/Scheduler to join our team at Freedom Home Care. As a key member of our operations team, you will be responsible for overseeing all staffing needs and ensuring that our company's staffing requirements are always met.Key Responsibilities:Develop and implement effective staffing strategies to meet the needs of...
-
Patient Appointment Coordinator
2 weeks ago
Northbrook, Illinois, United States USA Clinics Group Full timeJob OverviewWe are seeking dedicated Surgery Schedulers to manage patient appointments across our clinics nationwide.This is a full-time, permanent opportunity driven by our ongoing expansion.Position Location: Northbrook, IL.If you are passionate about enhancing patient experiences and possess qualities such as compassion, professionalism, and the ability...
-
Patient Care Coordinator
2 weeks ago
Northbrook, Illinois, United States Comprehensive Gastrointestinal Health Full timeJob OverviewPosition: Medical AssistantOrganization: Comprehensive Gastrointestinal HealthLocation: Northbrook with occasional travel to LibertyvilleEmployment Type: Full-timeSector: Healthcare, Gastroenterology About Us: Comprehensive Gastrointestinal Health is a premier gastroenterology practice committed to enhancing the standard of care in the northern...
-
Patient Access Specialist
5 days ago
Northbrook, Illinois, United States USA Clinics Group Full timeJob SummaryUSA Clinics Group is seeking a highly skilled Medical Scheduling Coordinator to join our team. As a key member of our operations team, you will be responsible for coordinating patient scheduling, registration, and communication with medical staff and patients.Key ResponsibilitiesRegistration and Scheduling: Accurately register and schedule...
-
CNA/Scheduler - Wellness Center
3 months ago
Northbrook, United States Freedom Home Care Full timeFreedom Home Care is a private duty home care, home nursing, and medical staffing agency based in Highland Park. We are looking for a highly skilled CNA to undertake a variety of tasks such as placement and scheduling of employees and seeing patients in a facility setting. The CNA/Scheduler must be an excellent communicator, and be able to foster...
-
Surgery Scheduler
3 weeks ago
Northbrook, United States USA Clinics Group Full timeJob DescriptionJob DescriptionSurgery Schedulers needed to schedule patients for appointments with our clinics across the United States!These are full-time, permanent positions which are open due to growth! We are located in Northbrook IL.Do you want to make a positive difference in the lives of patients? Are you compassionate, professional, goal oriented,...
-
Patient Appointment Coordinator
2 weeks ago
Northbrook, Illinois, United States USA Clinics Group Full timePosition Overview:Surgery Schedulers are essential in facilitating patient appointments for our medical facilities nationwide.About the Role:This is a full-time, permanent opportunity created due to our expansion. We are dedicated to enhancing the lives of patients through compassionate and professional service. If you possess strong organizational skills...
-
Patient Services Representative
2 weeks ago
Northbrook, Illinois, United States Comprehensive Gastrointestinal Health Full timeJob OverviewPosition: Medical ReceptionistCompany: Comprehensive Gastrointestinal HealthLocation: Northbrook with occasional travel to Libertyville, Northern suburbs of ChicagoEmployment Type: Part-timeSector: Healthcare, GastroenterologyCompany ProfileComprehensive Gastrointestinal Health is a premier gastroenterology practice committed to enhancing the...
-
Healthcare Access Coordinator
2 weeks ago
Northbrook, Illinois, United States USA Clinics Group Full timePosition Overview: As a Healthcare Access Coordinator, your primary responsibility will be to facilitate our patients' access to essential medical services. You will efficiently manage, register, and schedule patient interactions in a performance-driven environment. Key Responsibilities: Assist patients in navigating their healthcare options and ensure...
-
Recruitment Coordinator
23 hours ago
Northbrook, Illinois, United States KellyMitchell Group Full timeJob Summary:KellyMitchell Group is seeking a highly organized and detail-oriented Recruitment Coordinator to join our team. As a key member of our recruitment team, you will be responsible for ensuring a seamless interview experience for our candidates.Key Responsibilities:Coordinate and schedule interviews for candidates and interview teams using our...
-
Recruitment Coordinator
15 hours ago
Northbrook, United States KellyMitchell Group Full timeJob Summary:Our client is seeking a Recruitment Coordinator who will be responsible for ensuring an outstanding candidate experience through acting as the face of the company and ensuring a seamless interview experience. This opportunity is located in Riverwoods, Illinois!Duties:Coordinate and schedule interviews for candidates and interview teams utilizing...
-
Recruitment Coordinator
2 days ago
Northbrook, United States KellyMitchell Group Full timeJob Summary:Our client is seeking a Recruitment Coordinator who will be responsible for ensuring an outstanding candidate experience through acting as the face of the company and ensuring a seamless interview experience. This opportunity is located in Riverwoods, Illinois!Duties:Coordinate and schedule interviews for candidates and interview teams utilizing...
-
Medical Network Coordinator
5 days ago
Northbrook, Illinois, United States USA Vein Clinics Full timeAbout USA Vein ClinicsWe are a leading provider of vascular care, dedicated to delivering exceptional patient experiences. Our team is passionate about making a positive impact on the lives of our patients.Job SummaryWe are seeking a highly motivated and organized HMO Referral Coordinator to join our team. As a key member of our referral team, you will play...