Cath Lab Patient Scheduling Coordinator

4 weeks ago


Northbrook, United States USA Clinics Group Full time
Job DescriptionJob Description

As a Cath Lab and Fibroid Scheduling Coordinator, you will help our patients gain access to life-enhancing medical care Accurately, and efficiently register, schedule, and interact with patents and medical professionals: Both in a registration and patient management fashion. This position will serve a key role in registering, scheduling, and act as a care liaison between clinics / medical staff (and) our patients pre and post procedure.

Prior medical, patient care or clinical highly desired. Bilingual in English and Spanish, Russian, Polish, or Greek highly preferred

  • Receive inbound, retention, and scheduling calls from new and existing patients.
  • Accommodate scheduling needs of existing patients including future appointments in accordance with their Care Plan.
  • Make outbound and follow up calls exhibiting empathy and compassion.
  • A solid and in depth understanding of USA Clinics products and services required.
  • Ability to problem solve and critically think with addressing patient care needs.
  • Act with urgency to meet and resolve customers’ needs and problems.
  • Strong time management skills and the ability to multi-task simultaneously across multiple systems.
  • Ensure customer follow-up is completed on time and accurately.
  • Serve as a liaison between the medical staff (and physician) and patient.
  • Build rapport and effective relationships with patients and clinical staff.
  • Expediently handle all problems, issues, and challenges with professionalism.
  • Additional duties as assigned

Requirements

    • Spanish REQUIRED
    • 2+ year(s) experience in health care environment: Including but not limited to CNA, MA, Patient Advocate, or Medical Office, required.
    • In lieu of the above: 5+ years of stable, consistent work experience in a call center or office environment.
    • Excellent communication skills, both written and verbal
    • Strong organizational, reporting, data entry, time management, and follow-up skills, required.
    • Proficient in Word, Excel, and Call Center systems.
    • Ability to connect with people, empathize with them and offer viable solutions to their concerns.
    • Ability to use decision trees and script flows required.
    • Ability to multi-task and meet critical deadlines.
    • Experience and ability to manage through rapid and dramatic changes.
    • Excellent customer service and interpersonal skills.

Benefits

    • Health insurance with dental and vision
    • PTO with sick time
    • 401k & match


  • Northbrook, United States USA Clinics Group Full time

    Job DescriptionJob DescriptionAs a Cath Lab and Fibroid Scheduling Coordinator, you will help our patients gain access to life-enhancing medical care! Accurately, and efficiently register, schedule, and interact with patents and medical professionals: Both in a registration and patient management fashion. This position will serve a key role in registering,...


  • Northbrook, United States USA Clinics Group Full time

    Job DescriptionJob DescriptionAs a Patient Scheduling Coordinator, you will help our patients gain access to life-enhancing medical care! Quickly, accurately, and efficiently handle, register, and schedule calls in target-based environment.If you are a self-starter and eager to begin a career with a growing yet stable organization, apply online today!No...


  • Northbrook, United States USA Clinics Group Full time

    Job DescriptionJob DescriptionAs a Patient Scheduling Coordinator, you will help our patients gain access to life-enhancing medical care! Quickly, accurately, and efficiently handle, register, and schedule calls in target-based environment.If you are a self-starter and eager to begin a career with a growing yet stable organization, apply online today!No...


  • Northbrook, United States USA Clinics Group Full time

    Job DescriptionJob DescriptionAs a Patient Scheduling Coordinator, you will help our patients gain access to life-enhancing medical care! Quickly, accurately, and efficiently handle, register, and schedule calls in target-based environment.If you are a self-starter and eager to begin a career with a growing yet stable organization, apply online today!No...


  • Northbrook, Illinois, United States USA Clinics Group Full time

    Job SummaryUSA Clinics Group is seeking a highly skilled Medical Scheduling Coordinator to join our team. As a key member of our operations team, you will be responsible for coordinating patient scheduling, registration, and communication with medical staff and patients.Key ResponsibilitiesRegistration and Scheduling: Accurately register and schedule...


  • Northbrook, Illinois, United States USA Clinics Group Full time

    Job SummaryWe are seeking a highly skilled Patient Scheduling Coordinator to join our team at USA Clinics Group. As a Patient Scheduling Coordinator, you will play a critical role in ensuring that our patients receive timely and efficient access to medical care.Key ResponsibilitiesPhone Operations: Receive and respond to inbound calls from current patients,...


  • Northbrook, Illinois, United States USA Clinics Group Full time

    Position Overview: As a Patient Access Coordinator, you will play a crucial role in facilitating patient access to essential medical services. Your primary responsibilities will include efficiently managing incoming calls, registering patients, and scheduling appointments in a performance-driven environment. About You: If you are proactive and enthusiastic...


  • Northbrook, Illinois, United States Freedom Home Care Full time

    Job Summary:We are seeking a highly skilled CNA/Scheduler to join our team at Freedom Home Care. As a key member of our operations team, you will be responsible for overseeing all staffing needs and ensuring that our company's staffing requirements are always met.Key Responsibilities:Develop and implement effective staffing strategies to meet the needs of...


  • Northbrook, Illinois, United States USA Clinics Group Full time

    Job OverviewWe are seeking dedicated Surgery Schedulers to manage patient appointments across our clinics nationwide.This is a full-time, permanent opportunity driven by our ongoing expansion.Position Location: Northbrook, IL.If you are passionate about enhancing patient experiences and possess qualities such as compassion, professionalism, and the ability...


  • Northbrook, Illinois, United States Comprehensive Gastrointestinal Health Full time

    Job OverviewPosition: Medical AssistantOrganization: Comprehensive Gastrointestinal HealthLocation: Northbrook with occasional travel to LibertyvilleEmployment Type: Full-timeSector: Healthcare, Gastroenterology About Us: Comprehensive Gastrointestinal Health is a premier gastroenterology practice committed to enhancing the standard of care in the northern...


  • Northbrook, Illinois, United States USA Clinics Group Full time

    Job SummaryUSA Clinics Group is seeking a highly skilled Medical Scheduling Coordinator to join our team. As a key member of our operations team, you will be responsible for coordinating patient scheduling, registration, and communication with medical staff and patients.Key ResponsibilitiesRegistration and Scheduling: Accurately register and schedule...


  • Northbrook, United States Freedom Home Care Full time

    Freedom Home Care is a private duty home care, home nursing, and medical staffing agency based in Highland Park. We are looking for a highly skilled CNA to undertake a variety of tasks such as placement and scheduling of employees and seeing patients in a facility setting. The CNA/Scheduler must be an excellent communicator, and be able to foster...

  • Surgery Scheduler

    3 weeks ago


    Northbrook, United States USA Clinics Group Full time

    Job DescriptionJob DescriptionSurgery Schedulers needed to schedule patients for appointments with our clinics across the United States!These are full-time, permanent positions which are open due to growth! We are located in Northbrook IL.Do you want to make a positive difference in the lives of patients? Are you compassionate, professional, goal oriented,...


  • Northbrook, Illinois, United States USA Clinics Group Full time

    Position Overview:Surgery Schedulers are essential in facilitating patient appointments for our medical facilities nationwide.About the Role:This is a full-time, permanent opportunity created due to our expansion. We are dedicated to enhancing the lives of patients through compassionate and professional service. If you possess strong organizational skills...


  • Northbrook, Illinois, United States Comprehensive Gastrointestinal Health Full time

    Job OverviewPosition: Medical ReceptionistCompany: Comprehensive Gastrointestinal HealthLocation: Northbrook with occasional travel to Libertyville, Northern suburbs of ChicagoEmployment Type: Part-timeSector: Healthcare, GastroenterologyCompany ProfileComprehensive Gastrointestinal Health is a premier gastroenterology practice committed to enhancing the...


  • Northbrook, Illinois, United States USA Clinics Group Full time

    Position Overview: As a Healthcare Access Coordinator, your primary responsibility will be to facilitate our patients' access to essential medical services. You will efficiently manage, register, and schedule patient interactions in a performance-driven environment. Key Responsibilities: Assist patients in navigating their healthcare options and ensure...


  • Northbrook, Illinois, United States KellyMitchell Group Full time

    Job Summary:KellyMitchell Group is seeking a highly organized and detail-oriented Recruitment Coordinator to join our team. As a key member of our recruitment team, you will be responsible for ensuring a seamless interview experience for our candidates.Key Responsibilities:Coordinate and schedule interviews for candidates and interview teams using our...


  • Northbrook, United States KellyMitchell Group Full time

    Job Summary:Our client is seeking a Recruitment Coordinator who will be responsible for ensuring an outstanding candidate experience through acting as the face of the company and ensuring a seamless interview experience. This opportunity is located in Riverwoods, Illinois!Duties:Coordinate and schedule interviews for candidates and interview teams utilizing...


  • Northbrook, United States KellyMitchell Group Full time

    Job Summary:Our client is seeking a Recruitment Coordinator who will be responsible for ensuring an outstanding candidate experience through acting as the face of the company and ensuring a seamless interview experience. This opportunity is located in Riverwoods, Illinois!Duties:Coordinate and schedule interviews for candidates and interview teams utilizing...


  • Northbrook, Illinois, United States USA Vein Clinics Full time

    About USA Vein ClinicsWe are a leading provider of vascular care, dedicated to delivering exceptional patient experiences. Our team is passionate about making a positive impact on the lives of our patients.Job SummaryWe are seeking a highly motivated and organized HMO Referral Coordinator to join our team. As a key member of our referral team, you will play...