Patient Services Representative
2 weeks ago
Position: Medical Receptionist
Company: Comprehensive Gastrointestinal Health
Location: Northbrook with occasional travel to Libertyville, Northern suburbs of Chicago
Employment Type: Part-time
Sector: Healthcare, Gastroenterology
Company ProfileComprehensive Gastrointestinal Health is a premier gastroenterology practice committed to enhancing the standard of care in the northern suburbs of Chicago. Our focus is on delivering exceptional medical services that integrate both traditional and innovative approaches to gastrointestinal health. We pride ourselves on our outstanding customer service, distinguishing ourselves from other healthcare providers in the area.
Role SummaryWe are a rapidly expanding gastroenterology office and endoscopy suite seeking a motivated and personable Medical Receptionist to join our dedicated team. While prior experience is valued, we are open to training the right candidate who is eager to learn and contribute to our thriving practice.
Key Responsibilities- Manage the opening and closing of the office, ensuring a clean and welcoming reception area, reviewing messages, and maintaining lobby refreshments.
- Welcome patients and facilitate the check-in process, including verifying insurance, explaining office policies, and discussing non-covered benefits.
- Assist with the check-out process, scheduling follow-up appointments, helping patients set up their patient portal, processing payments, and providing necessary information.
- Communicate with patients, manage appointment scheduling via phone and email, and send appointment reminders.
- Oversee medical records management, including procurement, organization, scanning into charts, and fulfilling record requests.
- Maintain a tracking system for procedure, lab, and radiology recalls.
- 1 to 2 years of experience in a clinical office setting is preferred.
- Proficiency in computer skills is essential, with experience in electronic medical records, particularly eClinical Works, being advantageous.
- Must demonstrate reliability, attention to detail, and possess excellent organizational skills.
- A positive personality, patience, dedication, and enthusiasm are vital attributes for representing our office.
- Closed on Sundays and all major holidays.
- One-half Saturday per month is required on a rotating basis.
- Flexibility for a 4-day work week is available.
- 22 days of paid time off (PTO) including holidays.
- Medical benefits.
- 401k with a 3% employer contribution.
- Disability Insurance
- Life Insurance
- Free parking
- Profit-sharing plan.
- Meals frequently provided by pharmaceutical representatives.
- Free access to Botanic Gardens with parking.
- Supportive work environment with collaborative staff members.
Join our dynamic team and contribute to a practice that is transforming the field of gastroenterology.
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