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Administrative Assistant

4 months ago

Danbury, United States Partnership Employment Full time
Job DescriptionJob Description

Immediately hiring a Administrative Assistant in Danbury, CT This is an opportunity to work with a nationally distinguished, high end consumer goods company. You will play an integral role promoting a positive customer experience, managing inbound phone calls and emails, and completing data entry. Hybrid remote schedule, exceptional career growth opportunity, and competitive compensation

Responsibilities

  • Deliver exceptional customer-centric service and order management to internal & external customers
  • Own order management process from pre-order through delivery
  • Provide queue coverage as needed
  • Support the channel’s sales efforts; quote/order entry; sample requests; processing and collecting payments
  • Proactively manage all new and existing open orders by working with order contacts to ensure delivery of products/orders arrive at the right time at the right place
  • Manage all communications between internal departments and external clients to ensure order accuracy, timely delivery and client satisfaction

Qualifications

  • 3+ years customer service experience
  • Art/Interior design or luxury retail/service experience preferred
  • Strong organizational skills
  • Ability to manage multiple tasks and priorities
  • Great communications skills, verbal and written
  • Tech savvy with proficiency in Microsoft office
  • Driven to exceed goals and client expectations