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Inside Sales Representative
2 months ago
Join our team at Barnsco as an Inside Sales Representative, where you'll play a crucial role in providing exceptional customer service and support for our concrete-related products. Reporting directly to the Customer Service Supervisor or Branch Manager, you will ensure orders are processed accurately and efficiently to meet customer needs.
Key Responsibilities:
- Provide outstanding customer service by assisting customers with product specifications and technical inquiries.
- Prepare and deliver quotes for credit and cash customers.
- Input rebar fabrication orders promptly and accurately.
- Support Outside Sales Representatives with account management.
- Obtain and confirm pricing and freight costs for customers.
- Verify product availability and order status to facilitate timely deliveries.
- Process sales transactions accurately and efficiently.
- Establish and maintain accounts for cash customers.
- Coordinate with inventory and purchasing teams regarding product availability and specifications.
- Maintain cleanliness and organization of the showroom environment.
- Manage credits and returns as necessary.
- Create special orders based on customer requirements.
- Set up jobs and pricing according to established procedures.
- Ensure timely follow-up on open orders and returns.
- Conduct cycle counts as required and report findings to the Customer Service Supervisor.
- Familiarize and proficiently use relevant software for daily tasks.
- Perform additional duties as assigned by the Customer Service Supervisor or Branch Manager.
Required Qualifications:
- 2+ years of experience in customer service.
- High School Diploma or GED required.
- Strong organizational skills with attention to detail.
- Proficiency in Microsoft Office Suite, especially Excel and Outlook.
- 1-3 years of sales experience preferred.
- Excellent communication skills, both verbal and written.
- Effective time management abilities.
- Strong problem-solving skills to resolve customer issues promptly.
- Bilingual proficiency in English and Spanish preferred.
Why Barnsco: At Barnsco, we offer a supportive work environment where dedication and initiative are recognized and rewarded. Join us and be part of a team committed to delivering excellence in service and products to our valued customers. With opportunities for growth and development, Barnsco provides a rewarding career path in the construction industry.
Company DescriptionBarnsco Texas, a member of the Kodiak Building Partners family, has been serving the concrete construction markets in Texas since 1984. We are a Texas-based company that offers equipment sales, rentals, and maintenance services. Additionally, we provide concrete constructions supplies, equipment sales, rental, rebar fabrication, full service post-tension, and engineering services.At Barnsco Texas, our core values are at the heart of everything we do. We provide a unique environment that encourages individual growth and recognizes individual performance and hard work. Our management team is visible and accessible, ensuring effective communication. If you are seeking growth opportunities in a stable company, look no further than Barnsco Texas.Company DescriptionBarnsco Texas, a member of the Kodiak Building Partners family, has been serving the concrete construction markets in Texas since 1984. We are a Texas-based company that offers equipment sales, rentals, and maintenance services. Additionally, we provide concrete constructions supplies, equipment sales, rental, rebar fabrication, full service post-tension, and engineering services.\r
At Barnsco Texas, our core values are at the heart of everything we do. We provide a unique environment that encourages individual growth and recognizes individual performance and hard work. Our management team is visible and accessible, ensuring effective communication. If you are seeking growth opportunities in a stable company, look no further than Barnsco Texas.
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