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Receptionist, Countertop Gallery Consultant
2 months ago
Position Summary
Blasius Gallery Consultants greet, welcome and educate guests on the benefits of Blasius products in a manner that makes the guest confident and pleased with the decision to purchase with Blasius dealers or directly.
Primary Responsibilities
· Maintain gallery during open hours and evening events
· Greet and attend to guests
· Provide information by educating guests about the benefits of Blasius products
· Assist guests with design solutions for projects as appropriate
· Stay educated on current Blasius products
· Maintain samples and refreshments available to guests
· Communicate detailed homeowner visit notes to appropriate dealer
· Provide dealer information to potential customer
· Communicate dealer lead information to Regional Residential Sales Manager
· Other duties may include direct sales and others as assigned by Regional Residential Sales Manager
Supervisory Responsibilities
N/A
Requirements:Qualifications
Below are necessary skills, knowledge and abilities required for achieving performance expectations related to this position. Reasonable accommodations may be made to permit individuals with disabilities to perform the necessary functions.
Education/Experience
o Minimum of High School diploma or equivalent required.
o Customer service experience preferred
Language, Communication, and Interpersonal Skills
o Verbal and written communication skills
o Interpersonal problem-solving and decision-making skills
o Accurately direct questions to the appropriate person
Mathematical Skills and Reasoning Ability
o Critical thinking skills
o Troubleshooting skills
Computer Knowledge and Technical Skills
o Working knowledge of standard office software
Driving Requirements
o N/A
Other Requirements
o Required to sit and stand throughout the day.
o Lift and/or carry (up to 50#) sporadically
o Kneel, bend, balance, squat, twist, push, and pull
o Walk up/down stairs throughout the work day
o Talk, listen, read documents, and use of computers
Work Environment
· Requires ability to adapt to constant change.
· Requires routine use of standard office equipment (Computers, Phones, Scanner)
· Expected to maintain a high level of safety awareness in all situations.
Complexity of Duties
· Must have ability to work independently with minimum supervision; multi-task; and work with various customers.
· Possess strong attention to detail; professional demeanor and projection of appropriate professional image; and excellent customer service skills.
· Must be assertive, motivated, flexible, reliable and be able to work independently.
Schedule and Travel Requirements
General Work Schedule Requirements
o First shift, Up to 25 hours per week
o Gallery hours are currently 10am - 5pm Monday through Friday, and Saturdays (10am - 2pm). These hours are subject to change and are scheduled by the sales manager.
Travel Requirements
o May require occasional travel to other Blasius galleries, home shows and/or other events.
