Application Support Specialist

4 weeks ago


Augusta, United States OtterBase Full time
Job DescriptionJob Description

Looking for an application support specialist with at least 5 years of experience in application support, technical support experience with application vendor management, application implementation, and technical and user workflows

Top 3 Skills:
Application support and implementation
Technical support
Vendor management

This position will be a member of an application support team and will become a technical subject matter expert for the state psychiatric hospitals’ applications and systems. This position will provide application end-user support including rotational after-hours on-call support. This position will be included on the implementation team of the state hospital’s electronic health record project, referred to as ICM, and additional implementation teams for other state hospital initiatives/projects

Tasks will include: 

  • End-user support
  • User Administration
  • System Administration 
  • Interface Monitoring
  • Forms development 
  • Application customization 
  • Report writing
  • Work with cross-functional technology teams 
  • Read/analyze/modify technical documentation
  • Create troubleshooting and instructional work-flow documentation 
  • Convey/Teach technical and
  • work-flow documentation to end-users 
  • Work with vendor(s) to facilitate implementation(s)
  • Perform system testing 
  • Coordination of annual disaster recovery testing
  • Coordination of system updates/maintenance activities 
  • Organize and create tasks to increase team productivity
  • Provide level of effort estimates on team tasks
  • Provide improvements/suggestions to streamline team processes
  • Preference will be given to candidates with the following skills:
  • Healthcare information technology 
  • User administration 
  • Application System Administration 
  • Crystal Reporting experience 
  • SQL programming language
     


  • Augusta, Maine, United States Knowledge Services Full time

    OverviewKnowledge Services is seeking a remote Application Support Specialist for a 12-month contract (potential to extend) with the State of Maine Office of Technology for hospital support. Role is open to remote applicants.ResponsibilitiesApplication Support Specialist Responsibilities:• This position will be a member of an application support team and...


  • Augusta, Georgia, United States Pathways Health and Community Support, LLC. Full time

    Position Overview:As a Community Support Specialist, you will engage with clients through home visits, assisting them in transportation to appointments, and providing guidance on essential life skills such as budgeting and grocery shopping.Key Responsibilities:Coordinate essential services for clients within the community.Foster effective communication...


  • Augusta, Georgia, United States Pathways Health and Community Support, LLC. Full time

    About Your Role: As a vital member of the ACT team, our Client Support Specialists advocate for and collaborate with assigned adult clients to enhance their well-being. The team consists of diverse professionals, each focusing on different aspects of client care, including housing assistance, vocational training, therapeutic support, medical guidance, and...


  • Augusta, United States Novalink Solutions LLC Full time

    Job DescriptionJob DescriptionAs an Intune Application Configuration Management Specialist, you will be responsible for the configuration, deployment, and maintenance of software application packages within our organization. Your primary focus will be on ensuring that applications are properly configured in Intune to meet the needs of users and the business....

  • IT Support Specialist

    3 months ago


    Augusta, United States Description: STVT-AAI Education, Inc. Full time

    Miller-Motte Colleges IT Support Specialist program gives you the opportunity to pursue a career in information technology. This Hybrid track program allows you to pursue an Associates Degree in IT Support Specialist in a combination of flexible online classes with hands-on, in-person training. Enrollment is on a rolling basis with classes beginning every...


  • Augusta, United States Navcarenet Full time

    ** Enrollment Support Specialist** **Job Category****:** Chronic Care Management **Requisition Number****:** ENROL002536 Showing 1 location **Job Details** **Description** As an Enrollment Support Specialist you will engage with prospective clients telephonically to discuss Chronic Care Management services and confirm consent of those services. Your role...


  • Augusta, Maine, United States OtterBase Full time

    Job OverviewWe are seeking an Application Support Analyst with a minimum of 5 years of expertise in application support and technical assistance. The ideal candidate will have experience in managing application vendors, implementing applications, and navigating both technical and user workflows.Key Competencies:- Application support and implementation-...


  • Augusta, United States Novalink Solutions LLC Full time

    Job DescriptionJob DescriptionTop 3 Skills: Application support and implementationTechnical supportVendor managementThis position will be a member of an application support team and will become a technical subject matter expert for the state psychiatric hospitals’ applications and systems. This position will provide application end-user support including...


  • Augusta, Maine, United States Compunnel Inc. Full time

    Position Overview:The Technical Support Specialist will manage the Service Desk operations to handle incoming inquiries efficiently.This role encompasses a comprehensive range of system administration tasks aimed at optimizing system performance and maximizing operational efficiency.The specialist will deliver complete user assistance for the organization's...


  • Augusta, Maine, United States TalentBurst, Inc. Full time

    Job Title: Technical Support Specialist IILocation: Remote with occasional onsite presenceDuration: Long-term contract with potential for extensionKey Competencies: Hardware and software diagnostics Excellent customer relations Proactive and self-driven Position Overview: The Technical Support Specialist is proficient in the operation and assistance of...


  • Augusta, Maine, United States firstPRO, Inc Full time

    firstPRO, Inc is currently seeking candidates for a Technical Support Specialist role. This position will primarily involve assisting the organization’s internal personnel with their hardware, software, applications, and peripheral devices within a Windows operating system environment. This is a contract role that allows for remote work...


  • Augusta, Maine, United States Cutting Edge Training LLC Full time

    Job Title: Customer Support Specialist - Part TimeCompany Overview: Cutting Edge Training LLC is a prominent provider of innovative training solutions, specializing in enhancing skills and knowledge across various industries.Position Overview: The Customer Support Specialist plays a vital role in delivering exceptional service to our clients. This part-time...


  • Augusta, Maine, United States Cutting Edge Training LLC Full time

    Job Title: Customer Support Specialist - Part TimeCompany Overview: Cutting Edge Training LLC is a prominent provider of innovative training solutions and educational resources. We are dedicated to enhancing customer experiences through our diverse offerings.Position Overview: As a Customer Support Specialist, you will play a crucial role in delivering...


  • Augusta, Maine, United States Cutting Edge Training LLC Full time

    Job Title: Customer Support Specialist - Part TimeCompany Overview: Cutting Edge Training LLC is a prominent provider of innovative training solutions, dedicated to enhancing skills and knowledge across various industries.Position Overview: As a Customer Support Specialist, you will play a vital role in delivering exceptional service to our clients. Your...


  • Augusta, Maine, United States GeorgiaGov Full time

    Job Summary:We are seeking a highly organized and detail-oriented Administrative Support Specialist to join our team at GeorgiaGov. As an Administrative Support Specialist, you will provide critical support to our office, ensuring the smooth operation of our daily activities.Key Responsibilities:Perform a variety of general secretarial, clerical, and...


  • Augusta, United States Software People, Inc. Full time

    Job DescriptionJob DescriptionHi,Please let me know your interest for the position below. Also share your Updated resumePhone/Skype Hire. Mostly remote. On-call once every 3 weeks for an entire week at your own expense.Location: Augusta, ME Duration: 12+ monthsThis position will be a member of an application support team and will become a technical subject...


  • Augusta, Maine, United States Vantage Point Recruiting Full time

    Job OverviewThe Technical Support Specialist collaborates with the team to assist internal personnel with their hardware and software requirements in a professional and effective manner.Contract Type: Long-term, Hybrid ScheduleKey Responsibilities:Execute a comprehensive range of system administration tasks to manage systems and achieve optimal utilization...


  • Augusta, Maine, United States Cutting Edge Training LLC Full time

    Job Description - Customer Support Specialist - Part TimeCutting Edge Training LLC is dedicated to providing innovative training solutions and exceptional customer service. We pride ourselves on our commitment to quality and customer satisfaction.Responsibilities: - Deliver high-quality support to customers regarding inquiries on service status, account...


  • Augusta, Maine, United States Soliant Full time

    Position OverviewWe are seeking a committed Educational Support Specialist to join our team. This role requires a minimum of 1+ years of experience in educational assistance or special education.Job Posting:Educational Support Specialists in Hallowell, ME with Soliant EducationPosition Type: Full-time, 37.5 hours per weekSoliant Education is dedicated to...


  • Augusta, Maine, United States TEKsystems Full time

    Position Overview:As a Technical Support Specialist, you will be responsible for managing the Service Desk queue and addressing incoming inquiries.Key Responsibilities:Execute a comprehensive range of system administration tasks to optimize system performance and efficiency.Deliver complete user assistance for the organization's standard software...