Business Development Manager

2 weeks ago

Peabody, United States GraVoc Full time
Job DescriptionJob Description

JOB SUMMARY:

The business development manager prospects for, sells, and closes new business opportunities related to company products and services.

ESSENTIAL FUNCTIONS:

  • Outbound prospecting of potential customers via phone, email, virtual, and in-person meetings
  • Nurturing leads and development of marketing campaigns
  • Assist in developing and executing event-based marketing campaigns
  • Account Management
  • Sales Opportunity identification, discovery, & qualification
  • Coordination of solution presentations and demonstrations
  • The ability to articulate GraVoc’s strengths and value-added services to customers
  • The ability to understand and articulate various practice’s service offerings i.e., Creative Technology, Information Security, Information Technology, and Software Solutions
  • The ability to understand and articulate various solution offerings i.e., Enterprise Resource Planning, Customer Relationship Management, Product Lifecycle Management, Manufacturing Execution Systems, Remote Monitoring and Maintenance, Anti-Virus, and associated/affiliated Independent Software Vendor products
  • An understanding of basic computing environments and technologies i.e. LAN, WAN, Client-Server, Cloud, Azure, AWS, Servers, Routers, Switches, Firewalls, VDI, Office 365, Microsoft 365, Dynamics 365, Internet connectivity, etc.
  • Business acumen capable of understand all of the aforementioned and applying that knowledge to solve specific business-related problems and issues for a given customer’s use-case scenario
  • Quote, Statement of Work, Change Order authoring and delivery
  • Collaboration with service delivery teams to create estimates of effort for proposed services
  • Elicit, triage, and respond to customer feedback and issues
  • Billing and Collections
  • Internal (GraVoc) and external (Customer) communications and issues resolution in a consistent, timely, and professional manner
  • Contractual agreements review and negotiation, e.g. price, legal terms, project details, scope, and timing
  • Identification and allocation of pre-sales resources
  • Identification of upsell/cross-sell opportunities to existing customer base
  • Understanding of complex B2B sales processes and influences on decision makers and their motivation(s) to make purchase decisions
  • Referral partner identification, relationship development, and management
  • Ability to attend professional events and represent GraVoc e.g., Chamber of Commerce(s), Professional Networking, Industry and Trade-show centric events

ESSENTIAL KNOWLEDGE & EXPERIENCE:

  • Bachelor of Science degree in Business Administration or a related discipline preferred.
  • 3-5 years of relevant work experience (ERP, IT, Info-Sec, Software Development) in an outbound Sales Development or Individual Contributor role.
  • Knowledge of and ability to perform associated tasks
    • Prospecting
    • Nurturing
    • Account Management
    • Proposal Authoring
    • Sales Discovery & Qualification
    • Ability to understand and articulate product and services offerings
    • Entrepreneurial

ESSENTIAL SKILLS:

  • Strong organizational and communication skills
  • Professional, appropriate, and effective verbal and written communication skills
  • Ability to work independently
  • Highly organized

OTHER DUTIES:
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

Company DescriptionFounded by David and Catherine Gravel in 1994, GraVoc is a family-owned, technology-consulting company, located in Peabody, just fifteen minutes north of Boston, Massachusetts.

For over 30 years, we have collaborated with clients across multiple industries to reimagine their business operations through frictionless technology development, implementation, and support. Our robust network of in-house experts, vendors, and partners allow us to deliver transformative solutions and services across Microsoft Dynamics business applications, cybersecurity, IT, and digital marketing.

We pride ourselves on being reliable, responsive, and honest – with a singular focus on maximizing success for our clients. Work with us to leverage innovative technology solutions, end-to-end services, and a partner that truly cares about your business.Company DescriptionFounded by David and Catherine Gravel in 1994, GraVoc is a family-owned, technology-consulting company, located in Peabody, just fifteen minutes north of Boston, Massachusetts.\r
\r
For over 30 years, we have collaborated with clients across multiple industries to reimagine their business operations through frictionless technology development, implementation, and support. Our robust network of in-house experts, vendors, and partners allow us to deliver transformative solutions and services across Microsoft Dynamics business applications, cybersecurity, IT, and digital marketing.\r
\r
We pride ourselves on being reliable, responsive, and honest – with a singular focus on maximizing success for our clients. Work with us to leverage innovative technology solutions, end-to-end services, and a partner that truly cares about your business.

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