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Director of Operations
1 month ago
Job Description: Director of Operations - Automation Solutions
Confidential
Company Overview: We are a dynamic leader in the automation solutions industry located in West Michigan, driving customization and efficiency in our service operation. Our company specializes in enhancing productivity, streamlines processes, ensures high quality, and exceptional customer service. With a commitment to continuous improvement and business analytics, we are at the forefront of our industry.
Position Overview: We are seeking an experienced people leader to join our high-growth service-operation organization. The ideal candidate will play a pivotal role in leading and managing our customized technology operation driving operational excellence. This position reports directly to the General Manager and offers an exciting growth opportunity to make a significant impact in the automation solutions industry.
Key Responsibilities:
- Lead and manage a workforce, ensuring alignment with company goals and objectives.
- Implement strategic initiatives to optimize operational efficiency and enhance business performance applying lean, 5S, and six sigma practices.
- Drive continuous improvement efforts across all operational functions, leveraging data-driven insights and analytics.
- Foster a culture of collaboration, accountability, and innovation within the team.
- Develop and maintain strong relationships with key stakeholders, including clients, suppliers, and internal teams.
- Monitor and analyze key performance indicators (KPIs) to identify areas for improvement and implement corrective actions as needed.
- Ensure compliance with industry regulations and company policies.
- Champion corporate core values of excellence, integrity, and customer service throughout all levels of the organization.
Qualifications:
- Bachelor’s degree preferred.
- Proven experience in operations management within technology, service, or automation industry, with a minimum of 5-7 years in a leadership role.
- Strong background in business process optimization, and project management.
- Demonstrated success in driving continuous improvement initiatives and achieving operational goals.
- Excellent leadership and communication skills, with the ability to inspire and motivate teams.
- Strategic thinker with a track record of implementing innovative solutions to complex challenges.
- Experience in cultivating a positive work culture and aligning teams with corporate values.
Personal Attributes:
- Servant leader mentality with a hands-on approach to leadership.
- Strong interpersonal skills and the ability to build relationships at all levels.
- Analytical mindset with a focus on data-driven decision-making.
- Results-oriented with a commitment to delivering high-quality outcomes.
- Adaptability and resilience in a fast-paced, evolving industry environment.