Kitchen Manager

4 weeks ago


Nashville, United States Otaku Ramen Full time
Job DescriptionJob DescriptionOtaku Ramen Managers #1 job is to maintain a healthy and strong service for employees & guests through the systems and support of the Leaders to deliver on the company mission of serving happiness one bowl at a time


Key Characteristics of OTAKU MANAGERS
  • LISTENER Ability to clearly communicate to your Crew
  • INSPIRED Ability to motivate Crew day to day
  • ORGANIZED Ability to run a positive service through systems
  • TEACHER Ability to train new employees on their pathway
  • TEAM PLAYER Willingness to pinch hit for your team when needed
  • ACCOUNTABLE Ability to improve with feedback from Leaders and co-Managers
  • FUN Knowing that at the end of the day, your team wants to love their job

Primary Responsibilities:
  • Ordering, receiving and overall organization of cooler and dry storage
  • Follow up line level employee checklists
  • Run preshift and discuss changes, 86d items, or specials
  • Maintain hygiene and food safety standards in all stages of food preparation
  • Coordinate PREP to meet restaurant demand
  • Daily recap of the days progress by writing a daily log
  • Minimize labor costs by cutting hourly labor whenever necessary
  • Ensure Key Holders are performing daily
  • Maintain food ordering and food cost goals
  • Comps below 3%
  • Train incoming and existing Crew with internal tools provided
  • Manage scheduling of all Crew Members
  • Manage time off requests and schedule changes
  • Maintain line level labor on budget
  • Attend weekly management meetings
  • Maintain order guides and prep lists
  • Monthly inventory
  • Maintain equipment and report any malfunction to #repairs
BENEFITS
  • Health, vision and dental (100% coverage)
  • Daily Employee meals
  • Parking Pass (if applicable)
  • Free Soup sent by delivery to you on sick days (because that's when you need it)
Duties include but are not limited to:


Guest Service - we are Fun Fast Loud Hospitality
  • Create a positive environment for guests with great hospitality
  • Use music and lights to maintain the vibe day to night
  • Drive sales through great hospitality
  • Work on floor providing assistance to guests & service staff
  • Take care of VIPs, regulars, Otaku employees & industry friends
  • Deal with all guest issues of both positive & negative natures
  • Be solution oriented rather than problem focused

Facilities
  • Exterior walkthrough including street fronts, windows, sidewalks, entryways
  • Interior walkthrough including all areas of the restaurant plus employee area, hallways, trash room, bathrooms, office
  • Turn lights up to appropriate levels & adjust throughout service
  • Ensure placement of chairs & tables in dining room for service, adjusting when necessary
  • Ensure placement of seating at bar, checking for orderliness
  • Double check floor areas and windows to ensure cleanliness
  • Work with kitchen managers to maintain clean & safe working environments for all staff
  • Double check stocking of all soaps, toiletries, etc. to ensure guest & staff comfort

Admin and Office
  • Check email, forward messages, return emails
  • Enter financial information into R365
  • Maintain clean and organized office cage
  • Update ordering platforms with 86s, time changes, etc
  • Help with Bar inventory/ Bar Ordering



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