Vice President, Membership, Hotels

4 weeks ago

New York, United States NYC Tourism + Conventions Full time
Job DescriptionJob DescriptionSalary: $130k - $145k

ABOUT NEW YORK CITY TOURISM + CONVENTIONS  

New York City Tourism + Conventions is the official destination marketing organization (DMO) and convention and visitor’s bureau (CVB) for the five boroughs of New York City. Our mission is to maximize travel and tourism opportunities throughout the City, build economic prosperity and spread the dynamic image of New York City around the world. 

 

POSITION SUMMARY  

The role is the primary contact for the hotel and major venue members responsible for selling new memberships, renewals and engaging and servicing existing hotel members. They must develop and maintain strong relationships with hoteliers and stay apprised of new hotel developments and the overall hotel & major venues (over 50k sq ft) landscape in NYC including the portfolios of various ownership and management groups.  

 

ESSENTIAL DUTIES & RESPONSIBILITIES 

  • Serve as primary liaison with the NYC hotel community 
  • Recommend and implement improvements to existing hotel membership program to encourage new members and bring value to existing members 
  • Prospect and sell membership to new and non-member hotels which includes: 
  • Research property to calculate membership dues 
  • Creating customized deck/proposals  
  • Onboard new hotel members and maintain accurate information: enter all necessary information into CRM, ensure accuracy of photos, listings, etc.  
  • Meet new revenue goals for hotels including renewals 
  • Foster and grow engagement with Hotel Members 
  • Promote attendance at Member Events, Trade Shows and Sales Missions 
  • Manage annual Hotel Week program including solicitation and program logistics 
  • Influence hotel related content and promotions with marketing team 
  • Leadership role in Annual Hotel Partner meeting including contributing to content and attendance building 
  • Establish major venues membership program across the five boroughs  
  • Track hotel and venue development in the City and keep up with industry trends using data to help guide department initiatives 
  • Work across departments to achieve organizational goals and priorities 
  • Attend related business functions and conferences to maintain leadership in the field, and to develop and expand membership base 
  • Provide complete, accurate and timely performance reporting 

 

KNOWLEDGE SKILLS AND ABILITIES:  

  • Minimum 7+ years' experience relating to the NYC hotel industry; strong existing relationships is a plus 
  • General knowledge of New York City’s boroughs and neighborhoods 
  • Excellent organization, communication and presentation skills (1-on-1, in group settings, and executive level) 
  • Ability to produce results through teamwork, collaboration, and consensus building 
  • Analytical and process-oriented mindset with curiosity and openness to continuous learning and improvement 

 

Position qualifies to participate in the company’s incentive sales plan.  

 

Applicants for this position must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment visa at this time. 

New York City Tourism + Conventions Commitment to Diversity, Equality and Inclusion 

 

Here at New York City Tourism + Conventions we are an equal opportunity employer, committed to our diversity and inclusiveness. We provide equal work opportunities for all and prohibit discrimination and harassment of any type. All qualified applicants will be considered without regard to race, color, nationality, gender, gender identity or expression, sexual orientation, religion, disability or age. We strongly encourage women, people of color, members of the LGBTQIA community, people with disabilities and veterans to apply. 

 

If you need reasonable accommodation for any part of the application process because of a medical condition or disability, please send an email to HRCulture@nyctourism.com to let us know the nature of your request. 

 

If you think you might thrive in this environment, we would love to hear from you 

 

EOE 

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