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Director Of Sales

2 months ago

Brooklyn Park, United States AMS Franchise Solutions Full time

Hampton Inn 9470 West Broadway Brooklyn Park MN 55445

Summary:

Meets and exceeds revenue goals by developing new accounts and growing current hotel accounts in a profitable and win-win selling approach.

Essential Duties and Responsibilities include the following. Other job-related duties may be assigned.

  • Effectively move share from competitors to hotel, achieving desired RevPAR index goals through proper mix of business.
  • Ensure all revenue goals are achieved or exceeded by soliciting past and new business.
  • Effectively communicate with guests in a friendly and positive manner.
  • Meet/exceed client needs and resolve complaints.
  • Grow existing key accounts as well as solicit new business and / or target groups to ensure that revenues meet or exceed budget
  • Actively solicit business via phone, telemarketing, cold calls, warm calls, and site visits to meet targeted goals.
  • Ensure ongoing hotel sales of designated market segment (Corporate, Leisure, Tours & Travel, etc.) and group segments are achieved through solicitation of organizations, professional market segment associations, travel agents, consortiums etc., on a consistent basis.
  • Optimize revenue by monitoring all distribution channels.
  • Consult with the General Manager, DOS and Corporate Director of Revenue Management on rate/inventory suitability of potential group business and review STAR Reports to ensure hotel is positioned in the market properly.
  • Manage accounts to achieve guest satisfaction.
  • Prepare status and period end reports.
  • Maintain up-to-date knowledge of corporate and hotel procedures, products and competition, including their strengths and weaknesses, to continually improve sales strategies and achieve goals.

Other Duties and Responsibilities:

  • Participate in communication and professional organizations to maintain high visibility and promote sales.
  • Perform special projects and other responsibilities as assigned. Participate in task forces and committees as required.
  • Local travel required. Own vehicle required for sales calls.
  • Other duties as deemed appropriate by Director of Sales.

Supervisory Duties: May supervise sales staff.

Qualification Requirements:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education and Experience:

Three plus years in a hotel sales position.

PHYSICAL REQUIREMENTS:

Physical Requirements

Rarely

0-12%

Occasionally

12-33%

Frequently

33-66%

Regularly

66 100%

Sitting for extended periods


X



Standing and/or Walking



X


Bending, Stooping, Reaching and Stretching



X


Lifting and/or Pushing minimum 40 lbs.


X



Loud noise for extended periods


X



Driving


X



Seeing: depth perception & color vision




X


The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of the job, the employee is regularly required to stand; walk; use hands to finger, handle or feel; reach with hands and arms and talk or hear. The employee is required to lift up to 10-25 pounds on occasion. Specific vision abilities required by this job include close vision, depth perception and ability to adjust focus.


Working Conditions Primarily working inside temperature controlled building. Generally well-lighted. May be expected to walk and/or be outside occasionally.


(*Critical features of this job are described under the headings above. They may be subject to change at any time due to reasonable accommodation or other reasons.)