A+ Certified Information Technology Support Technician
3 weeks ago
Our client, a package delivery and supply chain management company, is seeking an experienced Support Technician for a 12+ month contract role in Louisville, KY. This is an overnight shift 10 p.m.-6:30 a.m. CST.
Job Duties
- Provides support activities in an assigned area. Performs equipment exchange and recording inventory controls, software installations and program updates, troubleshooting and problem resolution on computer and Telecommunication systems.
- Train users on supported software and hardware with understanding of technology from a user perspective as well as technical perspective.
- Assist users to resolve computer related problems such as inoperative hardware or software.
- Travel is required using one’s personal vehicle.
- Willing to work various shifts, able to work five days per week with possibility of weekends as needed due to vacation coverage or planned weekend upgrades.
Requirements
- Associate degree and A+ certification required.
- Bachelor's degree preferred.
- Proficient/Advance skills in Microsoft Office Access, Word, Excel, and Outlook.
- Strong communication (both verbal and written), problem solving, and decision-making skills.
- Ability to work with minimal supervision.
- Highly organized and detail oriented; ability to prioritize daily tasks.
Pay Rate-$26.20-$33.95/ hour
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