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Information Systems Technician
2 months ago
Merrick Printing is seeking a full-time, on-site Information Systems Technician to join our team of technology support professionals. Candidates should have the skills and experience to configure, install, setup, and maintain all networking software and hardware, oversee network performance, and provide end user support.
This opportunity is located at: 808 East Liberty Street, Louisville, Kentucky 40204
Responsibilities include, but are not limited to:
· Experience with networking firewalls, routers, switches, wireless, and other products.
· Manage corporate web content filtering.
· Evaluate new tools or solutions to help improve security and performance of network.
· Review vulnerabilities and apply security updates and upgrades.
· Evaluate software and OS compatibility to maintain current versions of various software.
· Maintain documentation of LAN ports and equipment.
· Maintain inventory of parts and equipment.
· Plan and implement server OS and applications installations and upgrades.
· Work with vendor support services for managing specialized software applications.
· Installation of workstations and applications.
· Onboarding of new employees.
· Add/Remove IP phones/softphones as necessary.
· Collaborate with other team members as needed to carry out various projects.
· Perform all other duties as assigned.
· Provide support to Merrick users.
· Utilize helpdesk software to provide support to users, track software and hardware, purchase requests, resolutions, etc.
· Write process documentation for I.T. projects.
Requirements
· 4+ years of experience in a related I.T. position.
· Knowledge of networking including but not limited to IP configurations, switches, routers, VOIP, firewalls and Wi-Fi.
· Knowledge of Windows operating systems and M365 (Admin, Exchange, Entra.)
· Self-starter, detail oriented, good time management.
· Solid overall communication, organizational, and writing skills.
· Ability to work patiently and in a professional manner with co-workers, vendors, and customers
· Ability to follow verbal and written instructions.
· Ability to type 40 words per minute.
· Ability to remain focused on job and be productive.
· High School diploma or equivalent.
· Valid driver’s license and self-transportation.
Preferred Requirements
· Bachelor’s degree in I.T. or related field or equivalent technical degree/certification/experience.
· Knowledge of MAC OS, MacBook’s, iPhones, and iPads.
Physical Demands
· Stand and sit for prolonged periods of time.
· Stoop, kneel, and crouch for short periods of time.
· Ability to lift and move up to 50 pounds.
· Occasional nights and weekends as necessary.
· Travel to local off-site, work-related locations as necessary with mileage reimbursement.
Company DescriptionFounded in 1964 by Fred and Charlie Merrick, along with their brother-in-law, Hank Mullins, Merrick Printing has grown into one the most highly respected printing companies in the United States.Today, after over 50 years of proudly meeting the varied needs of our valued customers, Merrick Printing is still a family owned and operated business. We take tremendous pride in claiming Fortune 1000 companies amongst our customers...but we also provide focused, detailed service to the smallest of our customers
Our president, David Merrick, is proudly carrying on the leadership tradition of the company and he has surrounded himself with some of the most experienced and knowledgeable management staff, skilled technicians, and conscientious shop floor workers to be found in our industry.Company DescriptionFounded in 1964 by Fred and Charlie Merrick, along with their brother-in-law, Hank Mullins, Merrick Printing has grown into one the most highly respected printing companies in the United States.\r
Today, after over 50 years of proudly meeting the varied needs of our valued customers, Merrick Printing is still a family owned and operated business. We take tremendous pride in claiming Fortune 1000 companies amongst our customers...but we also provide focused, detailed service to the smallest of our customers\r
Our president, David Merrick, is proudly carrying on the leadership tradition of the company and he has surrounded himself with some of the most experienced and knowledgeable management staff, skilled technicians, and conscientious shop floor workers to be found in our industry.