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A+ Certified Information Technology Support Technician

3 months ago

Louisville, United States Corps Team Full time

Our client, a package delivery and supply chain management company, is seeking an experienced Support Technician for a 12+ month contract role in Louisville, KY. This is an overnight shift 10 p.m.-6:30 a.m. CST.


Job Duties

  • Provides support activities in an assigned area. Performs equipment exchange and recording inventory controls, software installations and program updates, troubleshooting and problem resolution on computer and Telecommunication systems.
  • Train users on supported software and hardware with understanding of technology from a user perspective as well as technical perspective.
  • Assist users to resolve computer related problems such as inoperative hardware or software.
  • Travel is required using one’s personal vehicle.
  • Willing to work various shifts, able to work five days per week with possibility of weekends as needed due to vacation coverage or planned weekend upgrades.

Requirements

  • Associate degree and A+ certification required.
  • Bachelor's degree preferred.
  • Proficient/Advance skills in Microsoft Office Access, Word, Excel, and Outlook.
  • Strong communication (both verbal and written), problem solving, and decision-making skills.
  • Ability to work with minimal supervision.
  • Highly organized and detail oriented; ability to prioritize daily tasks.

Pay Rate-$26.20-$33.95/ hour