Front Desk Representative/Customer Service

4 weeks ago


Jersey City, United States Dexian Full time

Position Details

Job Title: Receptionist/Front Desk

Location: Jersey City NJ 07310/Onsite

Duration: 6 months with possible extn



Job Summary:

In this role the Front Desk/Receptionist will be expected to serve as the initial point of contact for clients, customers, and visitors, while providing excellent customer service.


Duties and Responsibilities:

• Process clients, customers, and guests.

• Answer telephone calls and direct them to the appropriate personnel.

• Read and send emails.

• Collaborate with Executive Administrators daily.

• Handling incoming and outgoing mail and packages.

• Assisting with incoming executive deliveries

• Maintaining a clean and professional work environment.

Required skills and qualifications:

• Excellent verbal and written communications.

• Corporate interpersonal skills.

• Ability to prioritize tasks and great organizational capabilities.

• Competency in managing time and problem solving.

• Customer-oriented mindset with a passion for providing exceptional service.

• 1-2 years of experience in a similar job or other customer-facing roles.

• Proficiency in using computers and other office equipment.

• Willingness to work in a fast-paced environment with multitasking ability.

• Basic knowledge of MS Office (MS Word and MS Excel).



DEXIAN is an Equal Opportunity Employer that recruits and hires qualified candidates without regard to race, religion, sex, sexual orientation, gender identity, age, national origin, ancestry, citizenship, disability, or veteran status.



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