Service Coordinator

5 days ago

Milford, United States Greenwood Industries Full time

Established in 1992, Greenwood Industries is a privately held company that’s grown to become one of the Top 10 commercial roofing and building envelope systems contractors in the United States. We are headquartered in Worcester, Massachusetts, with nine locations throughout the Northeast.


At Greenwood Industries, our success is sustained by the timeless values of hard work, quality and fairness, amplified by the integration of new technologies and means & methods of construction that elevate our performance.


We have grown primarily through repeat business from many of the region’s most respected general contractors, architects, engineers and building owners. We have extended our reach with strategic acquisitions of like-minded companies and continue to look for opportunities to add talented teams to the Greenwood group.


Today we have more than 750 people working at Greenwood Industries, giving us the capacity to perform at any scale. We are signatory to 17 union contracts, because we value the integrity of skilled labor and are committed to providing jobs that sustain families and communities.


At Greenwood our craft is building envelope systems. Our mission is building long-term relationships with employees and construction partners.


Greenwood Roof Services is the professional service and maintenance division of Greenwood Industries, Inc., one of the Top 10 commercial roofing and building envelope solutions providers in the nation. With certified teams working across the Northeast, Greenwood Roof Services specializes in large commercial roof and building systems for companies, institutions, universities, state and local governments. We are headquartered in Milford, MA, and have maintenance teams operating from our branches throughout the region.


The Service Coordinator is responsible for coordinating, monitoring and updating all project schedules and activities in field. The coordinator will need to fulfill the following duties and responsibilities:

  • Provide project planning and scheduling for end-to-end development of the construction schedule
  • Create and revise preliminary schedules for which details the sequence of all work to be performed prior to project start date
  • Maintain and revise summary and detailed schedules for ongoing project reporting and other program management needs
  • Communicate with service teams regularly checking in and providing updates
  • Assist, Service Manager, Project Managers and Site Superintendents in creating short-term schedules, and monitor such schedules to determine impact on job execution
  • Ensure schedules correlate within the project cost data
  • Review and approve completion of jobs to ensure they align with original job scope and requirements
  • Prepare weekly payroll as it relates to the coordination of the projects
  • Estimate time element of change orders and incorporates changes into the schedules
  • Answer incoming calls and route them to the appropriate individuals within the organization
  • Execute additional duties within the scope, spirit and purpose of the job, as requested by management


In addition to the essential functions listed above, a successful candidate will possess all or some of the following technical and personal competencies:

  • Associates Degree is preferred
  • A minimum of 3-5 years of experience in construction scheduling, project planning, field management or integrated scheduling in programs is preferred
  • Skilled in analytical problem solving
  • Ability to work independently and as part of a team
  • Ability in inputting data schedules
  • Strong level of adaptability
  • Exceptional time management and organization skills
  • Exercise honesty, integrity and respect with all clients and co-workers
  • Demonstrate a positive attitude
  • Communicate effectively with co-workers and clients
  • Work with accuracy, efficiency, and attention to detail
  • Respect the work environment and keep it as neat and clean as possible
  • Exercise initiative to learn new skills and tasks and to help co-workers when possible


Why Greenwood Roof Services? At Greenwood, we value innovation, teamwork, and a commitment to excellence. As an Outside Sales Representative, you will play a critical role in driving our growth and ensuring that we continue to deliver top-quality service to our clients. If you’re ready to take your career to the next level and be part of a dynamic and supportive team, we’d love to hear from you


Apply today and help us build a better future, one roof at a time


Greenwood Industries is an equal opportunity employer. We consider all applicants regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability

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