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Sales and Customer Service Coordinator
2 months ago
We are seeking a highly motivated and customer-focused individual to join our team as a Sales and Customer Service Coordinator at Goldfish Swim School - Milford. As a key member of our team, you will be responsible for providing exceptional customer service, managing sales functions, and ensuring the overall success of our front desk operations.
Key Responsibilities- Customer Service: Provide top-notch customer service to our clients, responding to their inquiries, and resolving any issues in a timely and professional manner.
- Sales Functions: Manage sales functions, including promoting our services, handling customer transactions, and maintaining accurate records.
- Front Desk Operations: Oversee the daily operations of our front desk, ensuring a smooth and efficient experience for our customers.
- Team Collaboration: Work closely with our team members to achieve our goals and objectives.
- Education: High school diploma or equivalent required; bachelor's degree preferred.
- Experience: Two or more years of previous customer service and/or administrative office experience required.
- Skills: High level of computer skills, including proficiency in Word, Excel, and other software systems; sales experience and prior training of staff members preferred.
- Certifications: Lifeguard, CPR/AED, and First Aid certification required and will be provided during training.
While performing this job, the employee is exposed to heat and humidity occasionally. Noise level is usually moderate.