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Sales and Customer Service Coordinator

2 months ago


Milford, Massachusetts, United States Goldfish Swim School - Milford Full time
Job Summary

We are seeking a highly motivated and customer-focused individual to join our team as a Sales and Customer Service Coordinator at Goldfish Swim School - Milford. As a key member of our team, you will be responsible for providing exceptional customer service, managing sales functions, and ensuring the overall success of our front desk operations.

Key Responsibilities
  • Customer Service: Provide top-notch customer service to our clients, responding to their inquiries, and resolving any issues in a timely and professional manner.
  • Sales Functions: Manage sales functions, including promoting our services, handling customer transactions, and maintaining accurate records.
  • Front Desk Operations: Oversee the daily operations of our front desk, ensuring a smooth and efficient experience for our customers.
  • Team Collaboration: Work closely with our team members to achieve our goals and objectives.
Requirements
  • Education: High school diploma or equivalent required; bachelor's degree preferred.
  • Experience: Two or more years of previous customer service and/or administrative office experience required.
  • Skills: High level of computer skills, including proficiency in Word, Excel, and other software systems; sales experience and prior training of staff members preferred.
  • Certifications: Lifeguard, CPR/AED, and First Aid certification required and will be provided during training.
Work Environment

While performing this job, the employee is exposed to heat and humidity occasionally. Noise level is usually moderate.