Manager - Field Service Engineering, Residential Solar and Storage

1 month ago

Coffeyville, United States Schneider Electric Full time
We are looking for a dynamic, hands-on leader to lead our service engineering and field analytics team. The role involves leading a diverse team of engineers responsible for developing field analytic tools, monitoring fleet data, troubleshooting site issues, conducting system testing, and managing field service escalations. Candidates for this role should possess expertise in residential solar and battery storage installations, along with a strong proficiency in hardware, software, and data analysis. We are seeking a leader with strong critical thinking skills to swiftly address field issues.

At Schneider Electric, we lead the way in innovative sustainability solutions. If you are passionate about sustainability and dedicated to enhancing the world through solar, storage, and EV charging, then this role is perfect for you.

Responsibilities
  • Build and lead a team of dynamic field analytics and service engineers responsible for Schneider's residential solar and storage portfolio.
  • Oversees development of fleet management tools, field data analytics, and service escalations / triage.
  • Oversee end-end testing from HW to SW (Cloud, App) both for diagnosis as well as validation of solutions.
  • Respond within strict SLAs to field issues, assign and dispatch service engineers to diagnose field issues, monitor progress, and maintain dashboards for field performance KPIs.
  • Coordinate with engineering and cloud teams for quick resolution to field issues and ensure prompt triaging and closing of JIRA service tickets.
  • Encourage quick thinking, innovation, and motivate the team to discover unconventional solutions and diagnoses.
  • Encourage use of advanced analytic tools and instrumentation to effectively diagnose faults.
  • Coordinate the release of field firmware, arrange field hardware replacements, and promptly dispatch faulty hardware to engineering teams/vendors for root cause analysis and follow-up.

Desired Skills and Experience
  • Bachelor's degree in electrical engineering or equivalent with 5+ years in the residential solar and storage space
  • Field experience with residential solar and storage products is essential; having experience across various US regions like California, Texas, Puerto Rico, and the Northeast is highly advantageous.
  • Previous experience in leading field service engineering or field analytics teams is a must.
  • Strong proficiency in software and data analytics tools.
  • Extensive knowledge of residential solar and storage installations, including panel wiring configurations, design, operation, and maintenance.
  • Strong familiarity with solar inverters, battery storage systems, and MID/backup control devices.
  • Must be comfortable working in a fast-paced and dynamic environment.
  • Atleast 30% travel required.

Let us learn about you Apply today.

You must submit an online application to be considered for any position with us. This position will be posted until filled.

Looking to make an IMPACT with your career?

When you are thinking about joining a new team, culture matters. At Schneider Electric, our values and behaviors are the foundation for creating a great culture to support business success. We believe that our IMPACT values - Inclusion, Mastery, Purpose, Action, Curiosity, Teamwork - starts with us.

IMPACT is also your invitation to join Schneider Electric where you can contribute to turning sustainability ambition into actions, no matter what role you play. It is a call to connect your career with the ambition of achieving a more resilient, efficient, and sustainable world.

We are looking for IMPACT Makers; exceptional people who turn sustainability ambitions into actions at the intersection of automation, electrification, and digitization. We celebrate IMPACT Makers and believe everyone has the potential to be one.

Become an IMPACT Maker with Schneider Electric - apply today

₠36 billion global revenue
+13% organic growth
150 000+ employees in 100+ countries
#1 on the Global 100 World's most sustainable corporations

You must submit an online application to be considered for any position with us. This position will be posted until filled.

Schneider Electric aspires to be the most inclusive and caring company in the world, by providing equitable opportunities to everyone, everywhere, and ensuring all employees feel uniquely valued and safe to contribute their best. We mirror the diversity of the communities in which we operate, and 'inclusion' is one of our core values. We believe our differences make us stronger as a company and as individuals and we are committed to championing inclusivity in everything we do. This extends to our Candidates and is embedded in our Hiring Practices.

You can find out more about our commitment to Diversity, Equity and Inclusion here and our DEI Policy here

At Schneider Electric, we uphold the highest standards of ethics and compliance, and we believe that trust is a foundational value. Our Trust Charter is our Code of Conduct and demonstrates our commitment to ethics, safety, sustainability, quality and cybersecurity, underpinning every aspect of our business and our willingness to behave and respond respectfully and in good faith to all our stakeholders. You can find out more about our Trust Charter here

Schneider Electric is an Equal Opportunity Employer. It is our policy to provide equal employment and advancement opportunities in the areas of recruiting, hiring, training, transferring, and promoting all qualified individuals regardless of race, religion, color, gender, disability, national origin, ancestry, age, military status, sexual orientation, marital status, or any other legally protected characteristic or conduct.

  • Engineer for Residential Solar Field Services

    2 weeks ago

    Coffeyville, United States Schneider Electric Full time

    Join Our Team as a Field Service Engineer for Residential Solar and StorageWe are on the lookout for proactive engineers who possess innovative thinking and exceptional problem-solving abilities to become part of our Residential Solar Field Service Team. In this position, the selected candidate will be tasked with diagnosing and resolving site-related...

  • Field Service Engineer, Residential Solar and Storage

    1 month ago

    Coffeyville, United States Schneider Electric Full time

    We are seeking dynamic engineers with innovative thinking and strong problem-solving skills to join our Residential Solar Field Service Team. In this role, the candidate will be responsible for troubleshooting and resolving site issues, responding promptly to field escalations and tickets, identifying root causes, collecting data, and providing workarounds...

  • Residential Solar Systems Field Engineer

    2 weeks ago

    Coffeyville, United States Schneider Electric Full time

    Join Our Team as a Field Engineer for Residential Solar and StorageWe are on the lookout for proactive engineers who possess innovative problem-solving abilities to become part of our Residential Solar Field Service Team. In this position, the selected candidate will be tasked with diagnosing and resolving on-site challenges, promptly addressing field...

  • Solar Energy Systems Support Engineer

    1 week ago

    Coffeyville, United States Schneider Electric Full time

    Position OverviewWe are on the lookout for proactive engineers who possess innovative thinking and exceptional problem-solving abilities to become part of our Residential Solar Field Service Team. In this capacity, the selected candidate will take charge of diagnosing and rectifying site-related challenges, responding swiftly to field escalations and service...

  • Utility Scale Solar Project Lead

    1 week ago

    Coffeyville, United States Total Energies Full time

    Candidate ProfileJoin TotalEnergies Renewables USA, LLC as a Regional Solar Operations Manager. This role is crucial as we enhance our footprint in the renewable energy sector. The ideal candidate will be responsible for ensuring optimal performance in health, safety, and environmental (HSE) standards, alongside technical and operational management of our...

  • Solar Operations Site Supervisor

    1 week ago

    Coffeyville, United States Total Energies Full time

    Candidate ProfileJoin TotalEnergies Renewables USA, LLC as a Regional Solar Site Manager. This role is essential as we enhance our footprint in the renewable energy sector. The ideal candidate will oversee the optimal functioning of health, safety, and environmental (HSE) standards, along with the technical and operational facets of solar power facilities....

  • Lead Analyst for Solar Operations Finance

    2 weeks ago

    Coffeyville, United States Total Energies Full time

    Candidate ProfileQualifications and Experience Required Minimum of 5 years of experience in accounting is essential Bachelor's Degree in Accounting or related field Proficient in accounting and financial reporting Advanced skills in Microsoft Excel are required Strong communication skills with internal stakeholders Excellent analytical and...

  • Lead Analyst for Solar Operations Finance

    2 weeks ago

    Coffeyville, United States Total Energies Full time

    Candidate ProfileQualifications and Experience Required At least 5 years of experience in accounting is essential Bachelor's Degree in Accounting or related field Proficient in accounting and financial reporting Advanced skills in Microsoft Excel are required Effective communication skills with internal stakeholders Strong analytical capabilities and...

  • Field Service Engineer

    1 week ago

    Coffeyville, United States ABB Full time

    Field Service EngineerAt ABB, we are committed to tackling global challenges. Our core values: care, courage, curiosity, and collaboration - along with a strong emphasis on diversity, inclusion, and equal opportunities - are essential in our mission to empower everyone to develop sustainable solutions. Write the next chapter of your ABB journey.This position...

  • Solar Operations Business Analyst Lead

    4 weeks ago

    Coffeyville, United States Total Energies Full time

    Candidate Profile Qualifications and Experience Required Minimum 5 years accounting experience required Bachelor's Degree in accounting Strong accounting and financial reporting skills Expertise in the use of Microsoft Excel Ability to communicate effectively with internal customers Strong analytical and problem-solving skills Deadline driven and...

  • Renewable Energy Site Manager

    1 week ago

    Coffeyville, United States Total Energies Full time

    Candidate ProfileJoin TotalEnergies Renewables USA, LLC as a Regional Solar Site Manager. This role is essential as we enhance our footprint in the renewable energy sector. The ideal candidate will be responsible for ensuring optimal performance in health, safety, and environmental (HSE) standards, as well as overseeing technical and operational aspects of...

  • Senior Systems Field Service Engineer

    2 months ago

    Coffeyville, United States Schneider Electric Full time

    What will you do? Manage Customer contracts by performing preventative maintenance visits, documenting / delivering reports and provide on-site remedial support.Ensure that the customer's system is updated to the latest software, quick fixes, and hardware.Prepare upgrade plans for the customer's systems.Provide field Beta testing in region and provides...

  • Senior Engineer for Power Conversion and Packaging

    2 weeks ago

    Coffeyville, Kansas, United States oilandgas Full time

    Position OverviewWe are seeking a highly skilled technical leader to direct our power conversion and packaging research and development initiatives. The ideal candidate will oversee the design of power conversion systems, packaging solutions, EMI/EMC compliance, and thermal management strategies.Key ResponsibilitiesThe successful applicant will:Act as the...

  • Lead Analyst for Solar Operations Finance

    2 weeks ago

    Coffeyville, United States Total Energies Full time

    Candidate ProfileQualifications and Experience Required A minimum of 5 years of experience in finance or accounting is essential Bachelor's Degree in Accounting or Finance is required Proficient in financial reporting and accounting principles Advanced skills in Microsoft Excel are necessary Strong communication skills for effective interaction with...

  • Principal Mechanical Design Engineer

    6 days ago

    Coffeyville, Kansas, United States oilandgas Full time

    About the RoleWe are seeking a highly skilled Principal Mechanical Design Engineer to join our team at Schneider Electric. As a key member of our Prosumer NAM Hub Team, you will be responsible for spearheading product design throughout the engineering process, leading from concept to mass production within a collaborative global R&D team.Key...

  • Senior Mechanical Product Development Engineer

    6 days ago

    Coffeyville, Kansas, United States oilandgas Full time

    About the RoleWe are seeking a highly skilled Principal Mechanical Design Engineer to join our team at Schneider Electric. As a key member of our Prosumer NAM Hub Team, you will be responsible for spearheading product design throughout the engineering process, leading from concept to mass production.Key ResponsibilitiesSpearhead product design throughout the...

  • Refinery Process Specialist

    2 weeks ago

    Coffeyville, United States On Grid Infrastructure Services Full time

    Job DescriptionRefinery Process SpecialistUnder the guidance of the Technical Services Supervisor, assist the Operations Superintendent in overseeing product specifications. Engage in small-scale capital project design and development aimed at enhancing the productivity and efficiency of the refinery. Collaborate with Project Engineering and external...

  • Financial Analyst

    1 week ago

    Coffeyville, United States Total Energies Full time

    Candidate ProfileJoin TotalEnergies Renewables as a Financial Advisor. This role is a key addition to our team as we enhance our focus on sustainable energy solutions. With the increasing demand for electricity projected to outpace overall energy consumption in the upcoming years, our goal is to achieve a significant milestone in renewable energy capacity....

  • Junior Financial Analyst, Sustainable Projects

    2 weeks ago

    Coffeyville, United States Total Energies Full time

    Candidate ProfileJoin TotalEnergies Renewables as a Financial Advisor. This role is a vital addition to our team as we enhance our footprint in the renewable energy sector. The demand for electricity is projected to grow at a pace that surpasses the overall global energy demand in the upcoming years. According to the International Energy Agency's Sustainable...

  • Field Sales Engineering Intern

    1 week ago

    Coffeyville, United States Schneider Electric Full time

    About Schneider ElectricSchneider Electric is a global leader in the energy management and automation industry, providing innovative solutions to help customers manage and automate their operations. With a presence in over 100 countries, our company is committed to creating connected technologies that reshape industries, transform cities, and enrich...